Alisha Gilliam
Augusta, GA,GA
Summary
Human resources manager offering several years of management experience and development of high-performing teams through recruitment, training, organizational development and evaluation of performance. Strong record of accomplishment working with senior managers to build organization to meet performance goals. Strong background in directing hiring practices, designing pay structures, developing employee policies, managing employee payroll and benefits and working with executive team to develop talent acquisition and retention goals.
Overview
6
6
years of professional experience
Work History
Director of Human Resources
MMG Management LLC
Atlanta, GA
04.2020 - Current
- Created a positive work environment by promoting team building initiatives and resolving conflicts between employees.
- Managed employee benefits programs, such as health insurance, retirement plans, and vacation time.
- Investigated incidents of workplace harassment or discrimination complaints.
- Drafted job descriptions and prepared job postings for open positions.
- Counseled managers on disciplinary actions when necessary.
- Advised senior leadership on organizational structure changes affecting the workforce.
- Assisted in the preparation of annual budgets related to staffing needs.
- Conducted performance reviews for employees in all departments.
- Maintained confidential records related to personnel files and other sensitive documents.
- Provided guidance on labor relations issues, including collective bargaining agreements.
- Developed and implemented human resources policies, procedures, and best practices.
- Ensured compliance with federal, state, and local employment laws by monitoring changes in regulations related to human resources management.
- Developed training programs to improve staff development opportunities.
- Collaborated with department heads to develop strategies that would increase employee engagement levels.
- Oversaw payroll processing and conducted wage surveys to ensure competitive compensation packages.
- Organized onboarding processes for new hires, including orientation sessions and paperwork completion.
- Developed employee orientation and training programs for new hires.
- Helped with employee transfers and referrals.
- Managed compensation, insurance and vacation days within employee benefits programs.
- Scheduled meetings with employees to address concerns and grievances.
- Aligned HR policies with federal and local regulations.
- Conducted employee performance reviews and implemented corrective actions to increase productivity.
- Provided advice and counsel on employee relations issues ranging from attendance problems to harassment claims.
Regional Property Manager
MMG Management LLC
Atlanta, GA
11.2018 - 04.2020
- Implemented policies, procedures designed to protect the interests of owners, investors while maintaining good relationships with tenants.
- Conducted regular inspections of properties to ensure safety standards were met.
- Analyzed performance data from various sources to develop strategies for improving services provided by the company.
- Prepared monthly financial reports detailing income, expenses, cash flow.
- Created and implemented annual budget for each property in the region.
- Developed strategies to improve occupancy levels in assigned properties.
- Assisted with training new employees on proper procedures for handling tenant issues or complaints.
- Conducted market research to evaluate current rental rates and identify potential opportunities for increased revenue.
- Ensured that all legal requirements pertaining to property management were up-to-date and followed.
- Developed and implemented marketing plans to cater to needs of community.
Community Director
MMG Management LLC
Atlanta, GA
06.2018 - 11.2018
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Processed evictions when necessary in accordance with state laws and procedures.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
Education
Associate of Science - Business Administration
Augusta Technical College
Augusta, GA05-2009
Skills
- Organizational Development
- Performance Reviews
- Performance Management
- Records Maintenance
- Benefits Administration
- Records Management
- HR policy development
- Onboarding
- Employee Relations
- Compliance Management
Timeline
Director of Human Resources
MMG Management LLC
04.2020 - Current
Regional Property Manager
MMG Management LLC
11.2018 - 04.2020
Community Director
MMG Management LLC
06.2018 - 11.2018
Associate of Science - Business Administration
Augusta Technical College
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