Alisha Hobbs
Lenoir,North Carolina
Summary
Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Buffalo Mercantile Cafe
Lenoir, NC
07.2016 - 06.2025
- Oversaw daily operations, ensuring adherence to health and safety regulations.
- Managed inventory control, optimizing stock levels and reducing waste through efficient ordering processes.
- Streamlined scheduling processes, aligning staff availability with peak service times for improved efficiency.
- Reconciled cash and credit card transactions to maintain accurate records.
- Head cook, cashier, waitress
Key Holder
Dollar General
Lenoir, NC
04.2014 - 07.2016
- Open and close store, cashier
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Managed store personnel by delegating tasks and supervising daily operations.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Real Estate Paralegal
Ray Blackburn Jr, Attorney
Hampstead, NC
07.2005 - 09.2013
- Notary Public
- Collaborated with clients, attorneys, and lenders to address issues promptly and maintain positive working relationships.
- Prepared legal documents such as deeds, mortgages, and leases to facilitate smooth real estate transactions.
- Communicated pertinent information to clients via phone, email, and mail.
- Drafted and reviewed real estate documents, including purchase agreements and lease contracts.
- Coordinated with clients, attorneys, and financial institutions to facilitate smooth transactions.
- Managed the closing process by preparing necessary documentation and ensuring timely submissions.
Real Estate Paralegal
Eugene B. Davis Attorney
Wilmington, NC
04.1998 - 07.2005
- Provided exceptional customer service throughout the transaction process, earning repeat business from satisfied clients.
- Prepared documents for closing transactions
- Notary Public
- Prepared legal property descriptions for use in transactions.
- Managed escrow accounts accurately and securely, ensuring proper distribution of funds upon closing.
- Contacted clients to schedule appointments and discuss progress of cases.
- Reviewed Deed of Trust, Title Commitment, and prior bankruptcies documents.
- Managed the closing process by preparing necessary documentation and ensuring timely submissions.
- Prepared legal documents such as deeds, mortgages, and leases to facilitate smooth real estate transactions.
Education
Associate Degree in Nursing - Nursing
CCCT&I
Hudson, NC06-2027
High School Diploma -
E.A. Laney High School
Wilmington, NC 06-1991
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Point of sale (POS) system operation
- Shift management
- Organization and prioritization
- Food service background
- Staff scheduling
- Menu development
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Customer service
- Cash handling
- Store maintenance
- Customer service management
- Staff training
- Inventory and stocking
- Store reset and recovery
- Cash drawer reconciliation
Certification
Basic Life Support
CPR
ServSafe
Languages
English
Native or Bilingual
Timeline
Restaurant Manager
Buffalo Mercantile Cafe
07.2016 - 06.2025
Key Holder
Dollar General
04.2014 - 07.2016
Real Estate Paralegal
Ray Blackburn Jr, Attorney
07.2005 - 09.2013
Real Estate Paralegal
Eugene B. Davis Attorney
04.1998 - 07.2005
Associate Degree in Nursing - Nursing
CCCT&I
High School Diploma -
E.A. Laney High School