ALISHA MOCERE
TRAVERSE CITY
Summary
Dynamic professional with a proven track record in small business operations and customer relations at Three Tribes Design. Successfully enhanced client satisfaction through exceptional service and relationship building. Skilled in project management and financial oversight, driving efficiency and repeat business while fostering a culture of collaboration and excellence.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Owner
Three Tribes Design
08.2016 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Director of Philanthropy
Serenity Ranch
03.2022 - 09.2024
- Developed materials and follow-up communications
- Identified new funding opportunities by staying abreast of industry trends and changes in the philanthropic landscape.
- Supported staff members and volunteer leadership in cultivating donor relationships.
- Mentored junior staff in philanthropy best practices, fostering a culture of continuous learning and improvement.
- Streamlined fundraising processes for increased efficiency, leading to a higher number of successful grant applications.
- Created detailed reports showcasing the organization''s impact on beneficiaries and donors alike.
- Qualified and solicited donors for funding to achieve fundraising goals.
- Spearheaded gift proposals that encouraged donors to make sizable gifts and facilitated pledge process.
- Planned, organized, and directed philanthropic fundraising initiatives.
- Led strategic planning efforts to align philanthropic initiatives with organizational objectives.
Volunteer Coordinator
Serenity Ranch
03.2022 - 09.2024
- Recruited and trained new volunteers on volunteer program goals and objectives.
- Coordinated large-scale events involving multiple teams of volunteers, resulting in successful fundraisers and community outreach initiatives.
- Provided ongoing support to volunteers throughout their tenure, addressing any concerns or issues promptly to ensure satisfaction and commitment to the organization''s goals.
- Established strong relationships with local organizations, fostering collaboration and expanding volunteer opportunities.
- Organized recognition events to show appreciation for volunteer contributions, boosting morale and promoting a positive organizational culture.
- Maintained regular communication with volunteers through newsletters, social media updates, and personal check-ins, keeping them engaged and informed about upcoming opportunities.
- Managed and tracked volunteer hours and progress to support accurate documentation.
- Developed comprehensive training materials to ensure volunteers were well-prepared for their roles.
- Served as a liaison between volunteers and senior leadership, ensuring open lines of communication and promoting a transparent environment where concerns could be addressed promptly.
- Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
Grant Writer
Serenity Ranch
03.2022 - 09.2024
- Interacted with internal partners and obtained detailed information about organization's mission and goals to form solid foundation for grant applications.
- Supported capacity building initiatives within the organization by providing training on grant writing best practices to staff members.
- Enhanced collaboration within the organization by providing regular updates on grant activities and progress toward goals.
- Maintained compliance with funder requirements by diligently monitoring project progress and submitting timely reports.
Ranch Hand
Serenity Ranch
03.2022 - 09.2024
- Mended fences in disrepair to prevent livestock from wandering off and to keep predators out.
- Maintained equipment and ranch structures.
- Repaired equipment and animal living spaces.
- Performed repairs and preventive maintenance on equipment and property.
- Moved livestock by herding animals to different ranch locations to avoid pasture damage.
- Kept grounds clean and orderly by monitoring and repairing fences, shoveling snow and removing debris.
- Enhanced ranch safety by conducting regular equipment maintenance checks and repairs.
- Ensured healthy livestock through regular monitoring, vaccination, and treatment of illnesses.
- Provided comprehensive care for horses including grooming, feeding, exercising, and medical attention as needed.
- Cared for about seventeen animals by feeding, watering, vaccinating and assisting with birthing.
- Assisted laborers by loading and unloading heavy machinery and equipment.
- Worked with ranch hands to clean stables and riding areas.
- Improved ranch efficiency by implementing modern agricultural practices and techniques.
Education
Associate of Science - Social Work
Northwestern Michigan College
Traverse City, MI05-2024
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
Timeline
Director of Philanthropy
Serenity Ranch
03.2022 - 09.2024
Volunteer Coordinator
Serenity Ranch
03.2022 - 09.2024
Grant Writer
Serenity Ranch
03.2022 - 09.2024
Ranch Hand
Serenity Ranch
03.2022 - 09.2024
Owner
Three Tribes Design
08.2016 - Current
Associate of Science - Social Work
Northwestern Michigan College
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