Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Open To Work

Alisha Montgomary

Chicago,IL

Summary

Dynamic professional with extensive experience in retail operations and compliance oversight at Jefferson Lines. Proven track record in inventory management and strategic decision-making, enhancing operational efficiency. Adept at effective team leadership and fostering client support, driving significant improvements in service delivery and employee engagement. Committed to achieving excellence in all endeavors.

Experienced with retail management, focusing on operational excellence and customer service. Utilizes effective team leadership and strategic planning to drive store performance. Track record of enhancing store profitability through inventory optimization and process improvements.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Store Owner

Beiche'
06.2020 - Current
  • Developed understanding of inventory management systems to streamline product organization.
  • Assisted in creating visual merchandising displays to enhance store appeal and customer engagement.
  • Learned efficient cash handling procedures to ensure accurate transactions and minimize discrepancies.
  • Collaborated with suppliers to establish reliable procurement processes for stock replenishment.
  • Developed and implemented marketing strategies to increase brand visibility and drive sales.
  • Oversaw daily operations, ensuring efficient store functioning and exceptional customer service.

School Van Driver

Frontier Transportation Services
09.2023 - 06.2024
  • Ensured student safety during transportation by adhering to established safety protocols and procedures.
  • Conducted routine vehicle inspections to maintain operational efficiency and compliance with regulations.
  • Coordinated with school officials to optimize pick-up and drop-off schedules for timely service delivery.
  • Monitored student behavior on board, promoting a respectful and safe environment during transit.
  • Adhered to traffic regulations while exhibiting defensive driving skills, ensuring students'' safety during commutes.
  • Ensured timely pick-up and drop-off of students by adhering to the established routes and schedules.

Compliance Administrator/Human Resources Assistant

Jefferson Lines
09.2021 - 02.2023
  • Led compliance audits ensuring adherence to regulatory standards and internal policies.
  • Developed training materials to enhance staff understanding of compliance requirements.
  • Streamlined reporting processes, improving accuracy and efficiency in documentation.
  • Collaborated with cross-functional teams to identify compliance gaps and implement corrective actions.
  • Operated motor coaches safely and efficiently on designated routes.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.

School Bus Driver

Monarch
09.2019 - 06.2021
  • Operated bus routes efficiently, ensuring timely arrivals and departures.
  • Monitored vehicle performance, conducting routine inspections to maintain safety standards.
  • Assisted passengers with boarding and alighting, providing exceptional customer service.
  • Collaborated with dispatch to address schedule changes and resolve operational issues.
  • Ensured safe and timely transportation of students to and from school.
  • Conducted regular vehicle inspections to maintain safety standards.

Bus Operator

Chicago Transit Authority, CTA
11.2018 - 05.2019
  • Implemented safety protocols, reducing incidents and enhancing passenger satisfaction.
  • Operated transit buses safely, ensuring timely service and passenger satisfaction.
  • Monitored traffic conditions to adjust routes and maintain schedule adherence.
  • Conducted pre-trip inspections and performed routine maintenance checks on vehicles.
  • Assisted passengers with boarding, alighting, and addressing inquiries promptly.

Manager /Delivery Driver

Amazon ( Inpax )
02.2012 - 09.2017
  • Oversaw daily delivery operations, ensuring timely and efficient service to customers.
  • Developed training programs for new drivers, enhancing team performance and safety compliance.
  • Implemented route optimization strategies, reducing fuel consumption and improving delivery times.
  • Coordinated logistics with warehouse teams to streamline order fulfillment processes.
  • Developed strategic initiatives to improve employee engagement and retention rates.
  • Led cross-functional teams to streamline operations and enhance overall efficiency.

Education

No Degree - CDL Class A

160 Drive Academy
Palos Hills, IL
06-2025

Certificate - Esthetican

Empire Beauty School
Bloomington, MN
06-2023

Certificate - Medical Assistance

Everest College
Merrinette Park
09-2008

High School Diploma -

Bogan Technology High School
Chicago, IL
06-1998

Skills

  • Retail store operations
  • Professional networking
  • Facility upkeep
  • Performance evaluation
  • Inventory management
  • Business management
  • Budget management
  • Client support
  • Effective team leadership
  • Effective time management
  • Strategic decision-making
  • Compliance oversight
  • Audit oversight

Certification

Tanker

Doubles / Triples

Class A

Class B

Passenger

Air Brakes

Esthetics

Medical Assistance



Languages

English

Timeline

School Van Driver

Frontier Transportation Services
09.2023 - 06.2024

Compliance Administrator/Human Resources Assistant

Jefferson Lines
09.2021 - 02.2023

Store Owner

Beiche'
06.2020 - Current

School Bus Driver

Monarch
09.2019 - 06.2021

Bus Operator

Chicago Transit Authority, CTA
11.2018 - 05.2019

Manager /Delivery Driver

Amazon ( Inpax )
02.2012 - 09.2017

No Degree - CDL Class A

160 Drive Academy

Certificate - Esthetican

Empire Beauty School

Certificate - Medical Assistance

Everest College

High School Diploma -

Bogan Technology High School