Detail-oriented professional skilled in organizing community outreach and providing emotional support in rehabilitation settings. Proven ability to educate clients on resources, fostering self-advocacy and enhancing overall client engagement.
Overview
15
15
years of professional experience
Work History
Personal Caregiver
Help at Home
Berwyn, Illinois
05.2022 - Current
Facilitated daily living activities and personal hygiene, enhancing clients' comfort and dignity.
Provided companionship and emotional support, fostering emotional resilience and improving overall client well-being.
Coordinated transportation for medical appointments and social events, ensuring clients' access to essential services and social engagement.
Administered prescribed medication and monitored health conditions.
Field Coordinator
Division of Rehabilitation
Westchester, Illinois
04.2019 - 09.2022
Delivered emotional support and encouragement, enhancing clients' rehabilitation experiences.
Coordinated community outreach programs, increasing awareness of rehabilitation services.
Educated clients on available resources and self-advocacy techniques.
Maintained accurate records of client interactions and service progress, ensuring effective monitoring of rehabilitation outcomes.
Student Loan Counselor
Cennate corp
Buffalo Grove, Illinois
03.2015 - 08.2019
Guided clients in navigating student loan options and repayment plans for informed decision-making.
Advised clients on loan consolidation and refinancing strategies to optimize repayment outcomes.
Educated clients on loan servicer policies and federal regulations.
Tracked delinquency rates among loan holders and communicated insights to enhance client support.
Medical Insurance Specialist
Maxiumus Health insurance
Chicago, Illinois
02.2011 - 09.2015
Processed medical claims for compliance with insurance guidelines, ensuring accurate reimbursement.
Reviewed and validated claims for accuracy prior to billing submission.
Verified coverage and eligibility details in patient records to ensure accurate claims processing.
Facilitated communication between patients, providers, and insurance companies effectively.
Education
Some College (No Degree) - Dialysis Technician Training
Triton College
River Grove, IL
05-2026
Skills
Patient care
Medication administration
Client education
Record keeping
Community outreach
Emotional support
Timeline
Personal Caregiver
Help at Home
05.2022 - Current
Field Coordinator
Division of Rehabilitation
04.2019 - 09.2022
Student Loan Counselor
Cennate corp
03.2015 - 08.2019
Medical Insurance Specialist
Maxiumus Health insurance
02.2011 - 09.2015
Some College (No Degree) - Dialysis Technician Training