- Participating in fundraising events to support local charities, schools, or community projects
- Digital Art and Animation
- Woodworking
- Geocaching
- Video Gaming
- Avid Reader
- I have a passion for photography and editing photos
- Drawing and Painting
- Crafting and DIY Projects
Alisha Powell
Village Mills,TX
Summary
Detail-oriented team leader with over 15 years of experience in training and developing associates in the retail sector. Proven track record of fostering team growth and ensuring compliance with company policies while enhancing customer service excellence. Expertise in leveraging advanced training technologies, including virtual reality, to significantly improve learning outcomes and performance. Committed to promoting a positive work environment and driving continuous improvement initiatives that elevate team effectiveness and customer satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Academy Coach
Walmart
03.2010 - 07.2025
- Conducting training classes to ensure associates receive the necessary skills and knowledge.
- Providing supervision and development opportunities for associates, fostering their growth and career advancement.
- Ensuring compliance with company policies and procedures, while promoting a positive work environment.
- Engaging in continuous learning and adapting to new technologies and training methods to enhance the learning experience.
- Monitoring performance and providing feedback to ensure that classroom learnings translate to actual performance in the workplace.
- Administrative responsibilities such as, answering phone calls, knowledge of Microsoft Office, including Microsoft Excel, PowerPoint, Word, and Outlook
- Holding Meetings and gathering feedback/information during the meetings in a clear, organized manner.
- Work as a Team supervisor as well as a Team member
- Technology usage, including but not limited to Virtual Reality training, phone usage, application navigation, and computer skills.
- This role emphasized integrity, customer service, and a commitment to excellence in delivering world-class customer experiences.
- Report analysis & information gathering.
- Executive Administrative Support, includes communication both online & in-person through phone calls/email, plan meetings or conferences, preparing audio-visual teaching aids, coordinating banquets, meetings or related events, report building/filing, organizing, work order management.
- Team building, includes assigning work to staff or employees, coordinate employee continuing education programs, directing and coordinating human resource programs, evaluating management programs, coordinating team building exercises/programs, promoting a positive work environment.
- Driving-personal vehicle.
- Technical Proficiency- includes Virtual Reality (VR), computer, camera, phone, & other business equipment/software/hardware (Microsoft Office, productivity software).
- Conduct and attend staff meetings, including notetaking.
- Financial-includes developing budgets, money management, monitoring training costs, and monitoring operational budget.
- Compliance,-includes overseeing execution of organizational or program policies, using government regulations to adhere to compliance measures, developing policies, procedures, methods, or standards to meet company expectations.
- Training- including but not limited to: employee relations, inclusion, conducting training for personnel, developing course or training objectives, developing training evaluation procedures, developing training programs, evaluate training materials, evaluating training programs or instructors, identifying training needs, planning training procedures, scheduling training, training instructors in training techniques, orient new employees.
Education
BA of Science - Communications
Lamar University
Beaumont, TX12-2014
Skills
- Customer service/ Conflict Resolution
- Goal setting/ Individualized learning plans
- Facilitating in-person & online learning
- Motivational techniques
- Problem identification/ Problem-solving
- Project-based learning
- Assessing outcomes/ Decision-making
- Performance analysis
- Analyzing systems
- Time management skills
- Team collaboration/ Interpersonal skills
- Innovative thinking
Certification
National Registry of Food Safety Professionals: Certified Food Safety Manager
Certificate No: 21864651
Issue Date: September 9, 2022
Expiration Date: September 9, 2027
Interests
Timeline
Academy Coach
Walmart
03.2010 - 07.2025
BA of Science - Communications
Lamar University