Summary
Overview
Work History
Education
Skills
Timeline
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Alisha Rhinehart

Cherokee,NC

Summary

Hardworking and reliable focused on going above and beyond to support the team and serving customers. Trained in handling monies and offering top-notch working abilities. Motivated to continue to learn and grow as a team professional.

Overview

18
18
years of professional experience
1
1
year of post-secondary education

Work History

Account Product Specialist

Mountain Credit Union
Whittier , NC
10.2023 - Current
  • Collaborated with cross-functional teams to develop product specifications.
  • Provided expert product knowledge to sales and customer service teams.
  • Assisted in training staff on new product features and updates.
  • Managed product documentation and ensured accuracy of information.
  • Provided customer service support to answer inquiries about product features, pricing, and availability.
  • Suggested specific products to meet customer needs.
  • Open new checking accounts and savings
  • Fraud and non-Fraud dispute's

Pawn master

Tribal Pawn Shop
Cherokee, USA
06.2012 - 04.2023
  • Evaluate pawned and pledged items.
  • Issue cash loans to customers.
  • Sell uncollected items.
  • Maintain pawn shop records.

Cashier

Burkes Outlet
Waynesville, USA
09.2010 - 03.2012
  • Cashier.
  • Stocked merchandise.

Cashier

Santa's Land Fun Park & Zoo
Cherokee, USA
06.2007 - 06.2010
  • Cashier.
  • Stocked merchandise.

Education

Bachelor in Business Accounting -

DeVry University
01.2025 - 08.2025

High School Diploma -

Candler academy
Candler, Nc
06.2010

Skills

  • Customer service
  • Process transactions
  • Sales transactions
  • Verbal communication
  • Multitasking
  • Customer service excellence
  • Cash handling
  • ID verification

Timeline

Bachelor in Business Accounting -

DeVry University
01.2025 - 08.2025

Account Product Specialist

Mountain Credit Union
10.2023 - Current

Pawn master

Tribal Pawn Shop
06.2012 - 04.2023

Cashier

Burkes Outlet
09.2010 - 03.2012

Cashier

Santa's Land Fun Park & Zoo
06.2007 - 06.2010

High School Diploma -

Candler academy

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