Alisha Stewart
Saltillo,MS
Summary
Detail-oriented receptionist with strong organization and time management skills. Proven ability in data entry and appointment scheduling, ensuring efficient front desk operations and enhanced patient satisfaction.
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
11
11
years of professional experience
Work History
Receptionist
Dermatology Center of North Mississippi P.A
Tupelo, MS
09.2023 - Current
- Managed patient scheduling and appointment confirmations to optimize daily operations.
- Assisted in maintaining accurate patient records using electronic health record (EHR) systems.
- Provided front desk support, handling inquiries and directing patients efficiently.
- Ensured compliance with HIPAA regulations while processing patient information.
Receptionist
Tupelo Eye Clinic
Tupelo, MS
03.2015 - 09.2023
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
- Record-keeping with diligent maintenance of logs and records.
- Operated multi-line telephone system to answer and direct high volume of calls.
Education
No Degree - Nursing
Itawamba Community College
Fulton, MSHigh School Diploma -
Hatley High School
Hatley, MS05-2002
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Appointment scheduling
- Data inputting
- Mail handling
- Multi-line telephone operation
- Front desk operations
Timeline
Receptionist
Dermatology Center of North Mississippi P.A
09.2023 - Current
Receptionist
Tupelo Eye Clinic
03.2015 - 09.2023
No Degree - Nursing
Itawamba Community College
High School Diploma -
Hatley High School