Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

ALISHA TORRES

Providence,RI

Summary

Detail-oriented professional with strong organizational skills and proficient in English and Spanish languages seeking a career opportunity as Court Clerk/ Court Interpreter. My previous roles showcase strong adaptability and community engagement skills, leveraging bilingual abilities and seasoned work ethic to quickly adapt to different processes. Resourceful and result-driven with a passion for growth and efficiency.

Overview

5
5
years of professional experience

Work History

Program Coordinator

Turning the Corner
09.2024 - Current
  • advance the programming quality and quality assurance of current programmatic offerings.
  • Assist in developing new program opportunities.
  • Develop relationships with clients, families, DCYF, and other entities as residents are transitioning from our programs.
  • Develop and maintain data statistics of efficacy of program services and other duties assigned.
  • Monitor program budget, personnel manuals, policy and procedures manuals, as well as training standards.

Recruiter Assistant

Rhode Island Army National Guard
08.2019 - Current
  • Assist recruiters in the search of potential enlistments.
  • Advised civilians about career opportunities within the RI Army National Guard
  • Plan and execute recruiting events partnering with universities and commonly populated businesses.
  • Mentor enlisted soldier's throughout the recruitment process.
  • Assisted recruits with educational material, physical fitness training, and transportation to testing and medical military facilities.
  • Provided emotional support to recruits and their families during recruitment process.

Medical Records Specialist

Rhode Island Army National Guard
08.2019 - Current
  • Updated soldier's medical records including EKGs, hearing, eye, and dental exams as well as civilian medical records.
  • Aided soldier's seeking VA medical assistance with prospective process.
  • Contacted soldier's who were not in good standing with the Army's medical guidelines.
  • Maintained patient confidentiality and security of medical records in accordance with HIPAA guidelines.
  • Assisted physicians with retrieval of medical records for review and analysis.
  • Utilized computer software programs to update and review patient information.
  • Reviewed charts for completeness, accuracy, and compliance with regulations prior to release.
  • Performed quality assurance checks to ensure accuracy of medical records data entry.

Police Liaison

Family Service of RI
02.2022 - 09.2024
  • Responsible for providing in-person crisis intervention, emergency screening, and triage in collaboration with law enforcement to individuals and families exposed to victimization and trauma in the community.
  • Provide appropriate follow-up and support for the victim and families throughout the criminal justice process.
  • Produce referrals for supportive victim services, social service programs, and basic need assistance.
  • Accompany victims to law enforcement interviews, legal proceeding and forensic interviews.
  • Provide translation assistance to Spanish-speaking victims in various settings to include courts, police departments, and hospitals.
  • Represents FSRI and the Providence Police at various community events, conferences, and presentations.
  • Provide training about FSRI's police partnership model, victim sensitivity, and child trauma exposure.
  • Maintain appropriate standards of confidentiality in accordance with HIPPA and agency guidelines.

Case Manager

CCAP
09.2022 - 02.2023
  • Assisted clients referred by DHS to obtain GED and/or employment.
  • Interviewed youth for internship positions.
  • Assisted clients with obtaining basic needs such as housing, food, clothing, transportation, employment assistance and medical care
  • Maintained accurate records of client progress and documentation of all contacts with clients.
  • Created individualized service plans in collaboration with clients, families, and other professionals.
  • Demonstrated success in building relationships with clients and providing emotional support.
  • Evaluated client eligibility for government benefits or entitlements such as Social Security Disability Insurance.
  • Used adaptive communication style and practiced empathy to build trust and rapport with clients.
  • Adhered to legal requirements regarding confidentiality of information related to clients' cases.
  • Assisted in translation with Spanish speaking clients throughout onboarding process.

Community Liaison

RI Department of Health
01.2022 - 06.2022
  • 6-Month employment Contract.
  • Served as link between the community and health services related to Covid-19.
  • Provided non-profit organizations with PPE orders.
  • Implemented a data-driven approach to target specific demographics within the community, resulting in optimized outreach strategies.
  • Scheduled and supervised vaccination clinics.
  • Assisted Spanish-speaking community members with translation services regarding Covid-19 vaccinations.
  • Organized and distributed updated information regarding Covid-19, the vaccine, and safety procedures.
  • Organized and attended community events on behalf of the RI Department of Health.
  • Received and distributed shipment of test kits to community organizations, local business, and the elderly.

Education

Bachelor of Science - Policing, Public Safety, And Security

Roger Williams University
Bristol, RI
05-2025

Skills

  • Office administration
  • Staff evaluation
  • Training coordination
  • Bilingual Proficiency

Languages

Spanish
Native or Bilingual

References

Michael Heroux - Rhode Island Army National Guard

Supervisor

(401) 442-4744

michael.p.heroux.mil@army.mil

Linda Vaughan - Rhode Island Army National Guard

Team Leader

(401) 999-8989

linda.k.vaughan3.mil@army.mil

Kelsey Philips - Family Service of RI

Police Liaison - Personal Reference

(401) 297-8216

Christianne Ross - Jammat Housing and Development Corp./Turning The Corner Group Home

Direct Care Staff - Personal Reference

(401) 558-8636

Timeline

Program Coordinator

Turning the Corner
09.2024 - Current

Case Manager

CCAP
09.2022 - 02.2023

Police Liaison

Family Service of RI
02.2022 - 09.2024

Community Liaison

RI Department of Health
01.2022 - 06.2022

Recruiter Assistant

Rhode Island Army National Guard
08.2019 - Current

Medical Records Specialist

Rhode Island Army National Guard
08.2019 - Current

Bachelor of Science - Policing, Public Safety, And Security

Roger Williams University

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