ALISHA WOOD
Pelion,South Carolina
Summary
Seeking a patient and team focused office to become my new dental home. I have 12 years of dental experience to offer as well as a friendly and welcoming personality. Experienced in all areas in a dental front office, as well as clinical experience. Self motivated, reliable, and dependable employee willing to give the job my all each day. I enjoy interacting with the team members and patients.
Overview
12
12
years of professional experience
Work History
Medical Receptionist
Carolina Digestive Disease
10.2023 - Current
- Manage front office activities as in checking in patients, processing new patient paperwork and patient of record updated paperwork,
- Schedule appointments
- Scan documents
- Answer phone and tske messages to give to clinical staff and doctors
Insurance Coordinator
The Smile Studio
06.2020 - 10.2023
- Managed front office activities as in making patient appointments, confirming appointments, treatment planning, and posting patient payments
- Gathered information to file appeals for insurance denials and minimize inaccuracies by maintaining accurate records of approvals, and calling insurance companies regarding past due claims
- Accurately inputted patient insurance information into the company's software using Dentrix
- Verified insurance for patients
- Posted insurance payments
- Processed dental claims
- Prepared daily reports and deposits
- Acted as a liaison between doctor and specialists.
Dental Assistant, Insurance Coordinator
Forest Drive Dental Care
06.2015 - 03.2020
- Managed front office activities as in making patient appointments, confirming appointments, treatment planning, and posting patient payments
- Gathered information to file appeals for insurance denials and minimize inaccuracies by maintaining accurate records of approvals, and calling insurance companies regarding past due claims
- Accurately inputted patient insurance information into the company's software using Dentrix
- Verified insurance for patients
- Posted insurance payments
- Processed dental claims
- Prepared daily reports and deposits
- Acted as a liaison between doctor and specialists.
Dental Assistant
Dutch Fork Family Dentistry Pa
12.2011 - 06.2015
- Managed front office activities, including customer service, patient appointment management, billing and collections
- Maintained office supplies inventory
- Secured, organized, and updated insurance and patient financial documentation
- Accurately inputted patient insurance information into the company's software using Dentrix
- Scheduled and confirmed appointments
- Answered telephones and gave information to patients
- Took patient payments
- Verified insurance for patients
- Sterilized and disinfected instruments
- Recorded treatment information in patient records
- Provided postoperative instructions
- Took and recorded dental histories and vital signs of patients
- Assisted dentist chairside
- Cleaned and polished removable appliances
Education
Dental Assisting -
Fortis College
Columbia, SC12.2011
Skills
- Dental insurance experience
- Office organization and supervision
- Dental procedure knowledge
- Dental terminology knowledge
- Eaglesoft
- Dentrix
References
- Nicole Farrell, Office Manager, (803) 467-7269
- Colleen Iverson, Office Manager(907) 947-4079
- Gloria Harris, (803) 730-5658
Timeline
Medical Receptionist
Carolina Digestive Disease
10.2023 - Current
Insurance Coordinator
The Smile Studio
06.2020 - 10.2023
Dental Assistant, Insurance Coordinator
Forest Drive Dental Care
06.2015 - 03.2020
Dental Assistant
Dutch Fork Family Dentistry Pa
12.2011 - 06.2015
Dental Assisting -
Fortis College
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