Alisia Bailey
1605 N Houston School Rd Apt 9202, Lancaster,TX
Summary
Professional cosmetologist and business owner with over 10 years of experience in beauty services, customer relations, and business operations. Proven ability to build loyal clientele, manage day-to-day operations, lead teams, and provide exceptional service. Highly skilled in multitasking, communication, strategic problem-solving, and maintaining an organized, client-focused environment.
Overview
13
13
years of professional experience
Work History
Founder
Lisa moshe LLC
Miramar, Florida
10.2020 - Current
- Developed and implemented strategic business plans to increase company profitability.
- Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations.
- Assessed financial performance of the organization on a regular basis and identified areas for improvement.
- Established policies and procedures that promoted an ethical work environment.
- Directed long-term research initiatives to identify new markets for growth opportunities.
- Provided consultations, beauty products and services to clients.
- Developed a loyal client base through excellent customer service.
- Promoted additional services or products.
- Managed appointments through scheduling.
- Hired, trained, and mentored staff members to maximize productivity.
Cosmetologist
Self Employed Services
West Park, FL
02.2016 - 09.2020
- Provided consultations, beauty products and services to clients.
- Developed a loyal client base through excellent customer service.
- Collaborated with other professionals in the beauty industry.
- Managed appointments through scheduling software program.
- Attended continuing education classes to stay up-to-date with trends in the industry.
- Trained new staff members on salon policies and procedures.
- Performed basic bookkeeping, filing and maintaining clients' records.
Assistant Store Manager
Family Dollar
Hallandale, FL
10.2014 - 01.2016
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
Customer Service Cashier
Family Dollar
Hallandale, Florida
06.2013 - 09.2014
- Operated cash registers to process payments for goods and services.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Greeted customers and provided friendly customer service.
Education
Associate of Applied Science - Cosmetology
Hollywood Institute of Beauty Careers
Hollywood, FL01-2016
High School Diploma -
Hallandale High School
Hallandale, FL06-2013
Skills
- Staff leadership and training
- Cash Handling & POS Operations
- Inventory Management
- Business development
- Client relationship management
- Analytical skills
- Business intelligence
- Multitasking Abilities
- Problem-solving abilities
- Organizational agility
- Brand management
- Operations management
Timeline
Founder
Lisa moshe LLC
10.2020 - Current
Cosmetologist
Self Employed Services
02.2016 - 09.2020
Assistant Store Manager
Family Dollar
10.2014 - 01.2016
Customer Service Cashier
Family Dollar
06.2013 - 09.2014
Associate of Applied Science - Cosmetology
Hollywood Institute of Beauty Careers
High School Diploma -
Hallandale High School