ALISIA BOOGADES
Havelock,NC
Summary
Detail-oriented administrative and operations professional with over 10 years of experience providing high-level clerical, administrative, and records management support within large, complex organizations. Proven ability to manage confidential records, coordinate schedules and meetings, prepare reports and correspondence, track expenditures, and support leadership and staff in fast-paced environments. Strong customer service and communication skills, with experience training personnel on procedures, maintaining accurate records, and working independently on sensitive assignments. Currently expanding professional scope through work in mental health services and completing a Bachelor's of Arts in Psychology.
Overview
10
10
years of professional experience
Work History
Crisis Counselor Volunteer
Mental Health Association of Greenville County
05.2025 - Current
- Determined clients' risk of self-harm or other dangerous behaviors.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Maintain accurate, confidential client records in compliance with privacy standards.
- Communicate professionally with clients and staff via phone and electronic systems.
- Document interactions, referrals, and safety plans with attention to detail and accuracy.
- Work independently on sensitive cases requiring discretion and sound judgment.
Administrative Support/Maintenance Supervisor
U.S. Army Active Duty
08.2023 - 09.2025
- Provide administrative and operational support to department leadership and staff, including scheduling, documentation, and coordination of daily activities.
- Maintain personnel records, time and attendance documentation, and operational logs in compliance with established procedures.
- Coordinate meetings and high-visibility events, prepare reports and summaries, and ensure accurate recordkeeping.
- Serve as a point of contact for staff and external stakeholders, responding to inquiries via email, phone, and in person.
- Train personnel on updates to procedures, documentation requirements, and administrative processes.
Broadcast Engineer/ Information Technology
U.S. Army
02.2020 - 11.2022
- Armed Forces Network Europe Headquarters.
- Operated as a Broadcast Engineer and Transmitter Subject-Matter Expert for AFN Europe Headquarters in a Joint Force Environment.
- Maintained contract files, purchase records, inventories, and operational documentation for a multimillion-dollar communications program.
- Enhanced 32 critical network servers; increased cyber operations and data storage capability by 75 percent
- Executed emergency support repair mission in Kosovo, restoring command information capabilities to 7000 personnel.
- Managed records for 15 network stations and 48 sites, ensuring accuracy, security, and compliance with organizational policies.
Video Teleconference & Administrative Coordinator
U.S. Army
02.2019 - 02.2020
- 8th Army HQ
- Scheduled and executed over 1500 video teleconferences on multiple classification levels.
- Prepared meeting agendas, tracked attendance, and maintained detailed records.
- Trained incoming personnel on office procedures, scheduling systems, and equipment use.
- Managed distribution and accountability of office equipment and records with zero losses.
Administrative & Records Management Specialist
U.S. Army
02.2016 - 02.2019
- 55th Signal Company
- Managed departmental records, inventories, and documentation systems.
- Maintained accurate logs, reports, and personnel training records.
- Trained over 200 employees on equipment accountability, documentation standards, and procedural compliance.
- Supported department operations through data entry, report generation, and records audits.
Education
Associate of Arts - Interdisciplinary Studies
American Military University
08-2025
Bachelor of Arts - Psychology
American Military University
10-2027
Skills
- Administrative & Clerical Support
- Records & Document Management
- Payroll & Timekeeping Support
- Scheduling, Calendaring & Travel Coordination
- Report Preparation & Data Tracking
- Customer Service & Public Interaction
- Microsoft Word, Excel, Outlook & PowerPoint
- Meeting Coordination & Minute-Taking
- Policy & Procedure Compliance
- Confidential Information Handling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Awards
Superior Unit Award - Meritorious performance during a presidential inauguration, Joint Service Commendation Medal - Planning and execution of AFNE HQ's largest ever IT upgrade
Quote
All that is gold does not glitter; not all those who wander are lost; the old that is strong does not wither; deep roots are not reached by the frost.
J. R. R. Tolkien
Languages
English
Native or Bilingual