Alison Albright
East Peoria,IL
Summary
Professional in the cannabis industry, well-versed in product knowledge, customer service, and compliance regulations. Strong ability to work within team, adapt to changing demands, and achieve desired outcomes. Skilled in inventory management, sales techniques, and customer education, ensuring reliable and resourceful presence in any setting.
Overview
5
5
years of professional experience
Work History
Budtender
NuEra Cannabis
11.2023 - Current
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Restocked supplies and arranged displays.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
- Contributed to team success by sharing product knowledge and expertise with fellow budtenders during training sessions.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Budtender
Trinity MMJ
03.2022 - 10.2023
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Developed strong rapport with customers and created positive impression of business.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
- Assisted in conducting regular inventory audits for accuracy assurance purposes while maintaining awareness of potential shrinkage or loss.
- Implemented creative merchandising techniques for cannabis displays, highlighting featured products effectively to boost sales performance.
- Streamlined check-in processes for medical patients, expediting wait times while maintaining compliance with state requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Checked guests' photo identification for validity and age requirements.
Permanent Makeup Artist
Waxology
01.2023 - 08.2023
- Maintained strict hygiene and safety standards during all procedures, promoting a clean and comfortable environment for clients.
- Stayed current on industry trends and advancements in techniques, ensuring cutting-edge services for clients.
- Supported salon operations by maintaining an inventory of necessary supplies and equipment.
- Performed corrective procedures to improve the appearance of previous permanent makeup applications.
- Attended professional development workshops to continuously refine my skills as a Permanent Makeup Artist.
- Developed a strong rapport with repeat clients, fostering trust in my skills as a Permanent Makeup Artist.
- Assisted in marketing efforts by taking before-and-after photos of completed work for promotional materials.
- Improved overall customer experience by creating a warm atmosphere that put clients at ease throughout the procedure process.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
Esthetician
Sola Salons Studios
04.2020 - 12.2022
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Sterilized equipment for patient treatments.
- Analyzed skin condition and made appropriate product recommendations.
- Fostered friendly, warm, and exceptional customer experience.
- Stocked treatment rooms with proper supplies.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Streamlined appointment scheduling using software systems to accurately book appointments while managing waitlists when necessary.
- Assisted management in inventory control, regularly monitoring stock levels and placing orders as needed.
- Increased client retention rate through attentive follow-up procedures after each appointment to gauge satisfaction and encourage rebooking.
- Expanded service offerings by obtaining certification in advanced esthetic technologies like cosmetic tattooing, brow henna and eyelash extensions.
- Implemented client feedback system to identify areas for improvement, leading to higher satisfaction rates.
- Contributed to significant increase in client retention rates by establishing personalized follow-up system.
- Enhanced relaxation and stress relief with integration of aromatherapy techniques during sessions.
- Maintained sterile and inviting treatment environment, adhering to health and safety standards.
Education
Esthetician Certification - Esthetics
Tricoci University
Peoria, IL06-2019
High School Diploma -
East Peoria Community High School
East Peoria, IL05-2018
Skills
- Product knowledge expertise
- Patience and empathy
- Restocking inventory
- Team leadership
- POS system operation
- Customer education
Timeline
Budtender
NuEra Cannabis
11.2023 - Current
Permanent Makeup Artist
Waxology
01.2023 - 08.2023
Budtender
Trinity MMJ
03.2022 - 10.2023
Esthetician
Sola Salons Studios
04.2020 - 12.2022
Esthetician Certification - Esthetics
Tricoci University
High School Diploma -
East Peoria Community High School
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