Hi, I’m
Alison Arevalo
Chicago,IL
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
3
years of professional experience
Work History
Total Airport Services Inc.
Lead Passenger Service Agent
04.2022 - 01.2023
Job overview
- Monitored security and maintained operational protocols.
- Managed team member schedules and work assignments.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations and leading conversations to bookings.
- Manage over 50 different types of reservations per day to accommodate during flight cancellation.
Total Airport Services Inc.
Passenger Service Agent
10.2021 - 01.2023
Job overview
- Tagged baggage and routed to appropriate location for loading and screening.
- Checked in luggage and confirmed all carry-on items met federal guidelines.
- Instructed passengers on safety and emergency procedures and answered all passenger inquiries.
- Announced flight status updates and information about gate changes over PA system.
Jose Correa
Family Babysitter
11.2020 - 06.2021
Job overview
- Played games, worked on puzzles and read books to young children.
- Helped children learn how to complete small chores appropriate for age level.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Assisted children with homework assignments and special projects across different subjects.
- Organized different types of activities to enhance physical and intellectual development.
- Assisted older kids with homework, school projects and chores.
- Communicated positively with children and guardians.
Education
Dominican UniversityRiver Forest, IL
Bachelor of Science from Nursing
05.2025
Skills
- Learning Skills Development
- Scheduling Medical Appointments
- Maintaining Safe Environment
- Following Directions
- Activity Planning
- Customer Satisfaction
- Customer Inquiries
- Customer Support
Languages
Spanish
Native or Bilingual
English
Full Professional
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Lead Passenger Service Agent
Total Airport Services Inc.
04.2022 - 01.2023
Passenger Service Agent
Total Airport Services Inc.
10.2021 - 01.2023
Family Babysitter
Jose Correa
11.2020 - 06.2021
Dominican University
Bachelor of Science from Nursing
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