Alison Barber
Summary
A hardworking student excelling in customer service and worker training. Mastered task delegation and creativity, enhancing team efficiency and customer satisfaction. Fosters a positive working environment that significantly boosts guest experience and operational productivity. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate for guiding individuals towards their fitness goals and ready for endless growth.
Overview
3
3
years of professional experience
Work History
Waitress Supervisor
Back To Captains
05.2023 - Current
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Upheld company policies and procedures while providing guidance to waitstaff on proper etiquette, presentation skills, and conflict resolution techniques.
Barista
Caribou Coffee
08.2021 - 05.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
Coaching Staff Member
Cambridge Isanti Highschool
03.2022 - 10.2022
- Promoted a safe environment by enforcing proper technique usage during practices, preventing injuries among athletes.
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
- Established a positive team culture by promoting sportsmanship, teamwork, and dedication to personal growth.
- Implemented conditioning programs to increase athlete stamina, strength, and agility.
- Maintained accurate records of player statistics, tracking improvements over time for informed decision-making in game strategies.
- Collaborated with fellow coaches to design effective practice drills and game plans.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Developed strong relationships with athletes'' families to maintain open communication regarding progress and expectations.
Education
Bachelor of Science - Business Entrepreneurship
Grand Canyon University
Phoenix, AZ12.2026
High School Diploma -
Cambridge Isanti Highschool
430 8th Ave NW, Cambridge, MN 5500806.2023
Skills
- Task Delegation
- Creativity
- Attention to Detail
- Adaptability
- Complaint Handling
- Customer Service
- Worker Training
- Critical Thinking
- Opening and closing procedures
- Safety Training
- Team Collaboration
- Leadership
Timeline
Waitress Supervisor
Back To Captains
05.2023 - Current
Coaching Staff Member
Cambridge Isanti Highschool
03.2022 - 10.2022
Barista
Caribou Coffee
08.2021 - 05.2023
Bachelor of Science - Business Entrepreneurship
Grand Canyon University
High School Diploma -
Cambridge Isanti Highschool