Alison Beaver
Taylorsville,GA
Summary
Dynamic leader with a proven track record at SUBWAY® Restaurants, adept in operations management and team building. Excelled in reorganizing processes to enhance efficiency, achieving significant improvements in customer satisfaction. Skilled in budget development and fostering strong team dynamics. Demonstrates exceptional problem-solving and communication abilities, driving operational excellence and staff development. Customer-oriented general manager with several years of experience focused on increasing production and minimizing downtime.
Overview
13
13
years of professional experience
Work History
General Manager
SUBWAY®Restaurants
Bremen, GA
08.2011 - Current
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Managed all aspects of daily business operations, including staffing, scheduling, inventory control, customer service, and sales.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Responsible for handling and transporting money.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Maintained accurate records of sales transactions for end-of-day reports.
Education
Associate in Health Technology Management -
West Georgia Technical College
Waco, GA12-2016
Skills
- Budget development
- Team player
- Team building
- Problem resolution
- Operations management
- Organizational restructure and change
- Verbal and written communication
- Customer experiences
- Leadership
- Deadline oriented
- Staff training/development
References
References available upon request.
Timeline
General Manager
SUBWAY®Restaurants
08.2011 - Current
Associate in Health Technology Management -
West Georgia Technical College