ALISON BETETA
East Northport,NY
Summary
Highly motivated and caring health care professional with a proven track record in a dynamic hospital setting. Known for meticulous attention to detail and ability to work effectively as part of a team. Approaches every task with a sense of ownership and dedication. Strong focus on delivering strategic solutions and overcoming obstacles. Consistently strives to provide high-quality care and support to patients.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Patient Relations Representative
NYU Langone Hospital-Long Island
09.2022 - Current
- Coordinates family meetings between patients, family members, and medical staff
- Patient centered, providing tailored engagement with active listening, ability to build rapport and trust quickly
- Adhering to hospital policies while collaborating with leadership to facilitate necessary policy exceptions
- Positive attitude at all times with peers to maintain friendly, cooperative, and supportive work atmosphere
- Ability to approach and solve problems with initiative and sound judgment
- Exhibits strength in written and verbal communication
Server Shift Leader
Mama's Restaurant
07.2016 - 06.2022
- Server/counter Managed orders and accompanying financial transactions through a POS system
- Served in a fast-paced environment while managing time to ensure an optimal experience
- Negotiated and resolved guests concerns in a warm sincere friendly manner Extroverted and able to deliver great customer service to a variety of guests Maintaining seamless day today operations upholding appropriate cleaning of equipment
Registered Medical Assistant
Northwell Health OBGYN
05.2015 - 06.2022
- Greet patients, interview patients to obtain a chief complaint Take vitalsigns on 20-30 patients, performing phlebotomy on 5-15 patients per day
- Performed EKG's, Urinalysis, Hearing, Spirometry, Prothrombin, Glucosetesting Prepare and sanitized examination rooms Prepare requisitions and
- Entered patient's lab and test results into Allscripts Perform administrativeduties
Assistant Manager
Bass Outlet
03.2012 - 10.2015
- Took ownership of store sales goals and provide expertise to help meet salesgoals Oversee and supervise associate's and other store staff to ensureadherence to company policies
- Collaborated with other management tocreate and implement sales projects Reviewing merchandising activities;determining additional needed sales promotion; authorizing clearancesales; studying trends Assisted with procurement of necessary items,including restocking needs Leadership and guidance for the staff personnel.
Store Manager
Nine West
11.2006 - 05.2011
- Complete store operational requirements by scheduling and delegatingemployees to tasks
- Maintain store staff by recruiting, selecting, orienting,and training employees Identify customer requirements by establishingrapport with customers Ensure availability of merchandise and services byapproving contracts, maintaining Analyzing operating and financialstatements for profitability ratios Formulate pricing policies by reviewingmerchandising activities Secure merchandise by implementing securitysystems and measures Maintain the stability and reputation of the store bycomplying with legal requirements
Education
Master of Public Health - Public Health
09-2026
Bachelor of Science - Health Administration
05.2021
Skills
- Management of administrative tasks
- Skilled in conflict management
- Logical evaluation ability
- Skilled in Microsoft Office and healthcare software
- Healthcare navigation expertise
Certification
Reiki Level 1 Shoden
Timeline
Patient Relations Representative - NYU Langone Hospital-Long Island
09.2022 - Current
Server Shift Leader - Mama's Restaurant
07.2016 - 06.2022
Registered Medical Assistant - Northwell Health OBGYN
05.2015 - 06.2022
Assistant Manager - Bass Outlet
03.2012 - 10.2015
Store Manager - Nine West
11.2006 - 05.2011
Louisiana State University - Master of Public Health, Public Health
Long Island University - Bachelor of Science, Health Administration
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