Summary
Overview
Work History
Education
Skills
Timeline
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Alison Caine

Atlanta,GA

Summary

Dynamic professional with a proven track record in customer service and team leadership at Publik Draft House. Skilled in enhancing customer satisfaction and building strong relationships, I excel in decision-making and time management. Committed to delivering high-quality service and fostering a positive environment, I consistently achieve results that exceed expectations.

Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.

Overview

9
9
years of professional experience

Work History

Manager and Server

Publik Draft House
09.2022 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Car Salesperson

Porsche
05.2018 - 06.2022
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
  • Answered telephone and email inquiries from potential customers.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.

Caregiver

Cottage Caregivers
07.2016 - 2018
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Education

High School Diploma -

Bridgewater Raynham Regional School District
Bridgewater, MA
06-2016

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Relationship building
  • Project planning
  • Clear communication
  • Work prioritization
  • Positive attitude
  • Attention to detail

Timeline

Manager and Server

Publik Draft House
09.2022 - Current

Car Salesperson

Porsche
05.2018 - 06.2022

Caregiver

Cottage Caregivers
07.2016 - 2018

High School Diploma -

Bridgewater Raynham Regional School District