Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alison Dominguez

Alison Dominguez

Miami,FL

Summary

Proven track record in delivering exceptional customer service and care at Barroco Restaurant, showcasing strong abilities in using POS systems and cultivating relationships with patrons. Demonstrated expertise in efficiently managing dining areas and enhancing customer satisfaction, underpinned by adept communication and interpersonal skills. Educated tourism professional with love of all things artsy. Highly adept at creating entertaining scripts and well-versed in marketing.

Overview

5
5
years of professional experience

Work History

Server

Barroco Restaurant
09.2022 - 05.2024
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Answered customers' questions, recommended items, and recorded order information.

Museum Guide

Palace of Segundo Cabo
02.2020 - 09.2022
  • Inspected tour sites for potential hazards and arranged for repairs when needed.
  • Demonstrated superior professionalism while interacting with customers and vendors.
  • Delivered timely and accurate updates to tour coordinator regarding tour progress.
  • Checked tour vehicles for cleanliness, safety and functionality
  • Built personal relationships with guests to promote positive experiences.

Food Champion

Taco Bell
Miami, Florida
08.2024 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Worked well in a team setting, providing support and guidance.

Education

Gastronomy

Moneda Cubana
Havana
01.2017

High School Diploma -

Jose Marti
Havana Cuba
2016

Skills

  • Customer service understanding
  • Customer service and care
  • Exceptional customer service
  • Customer service abilities
  • Customer service experience
  • Individual and Personal Tours
  • Social Media
  • Visitor relations
  • Effective Communication

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Food Champion

Taco Bell
08.2024 - Current

Server

Barroco Restaurant
09.2022 - 05.2024

Museum Guide

Palace of Segundo Cabo
02.2020 - 09.2022

Gastronomy

Moneda Cubana

High School Diploma -

Jose Marti

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Alison Dominguez