Grace Miller
Mankato,MN
Summary
Hardworking [Job Title] with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. High-energy [Job Title] skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
5
5
years of professional experience
Work History
Server
Red Lobster
Mankato, Minnesota
10.2020 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Cashier/Stocker
Frontier Liquor
Zimmerman, MN
07.2019 - 07.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers over the phone regarding store operations, product information and order placement.
Education
Bachelor of Science - Criminal Justice
Minnesota State University - Mankato
Mankato, MN05-2023
Skills
- Customer service understanding
- Teamwork Coordination
- Excellent Written and Verbal Communication
Volunteering
- spent time in the control room learning what the controls connect to
- observed the intake process
- sat in on several sessions with the social worker
- helped sort and organize paperwork
Timeline
Server
Red Lobster
10.2020 - Current
Cashier/Stocker
Frontier Liquor
07.2019 - 07.2024
Bachelor of Science - Criminal Justice
Minnesota State University - Mankato
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