Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Angelina Rayo

Kaufman,TX

Summary

Highly adaptable and efficient professional with over 2 years of experience in dynamic
customer service environments. Excels in time management and meeting customer
needs to enhance satisfaction and loyalty. Eager to embrace new challenges and
opportunities for professional growth. Known for a proactive attitude and rapid learning capabilities, ensuring high standards of service.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

My Loves Diner
Kaufman, TX
03.2025 - Current
  • Resolved guest complaints promptly to maintain a positive dining experience.
  • Maintained cleanliness of dining area, ensuring compliance with health regulations.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Server

IHOP
Tyler, TX
05.2023 - 08.2024
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Managed cash and credit transactions with precision, adhering to company financial policies.
  • Provided excellent customer service to ensure satisfaction.
  • Followed health safety guidelines when preparing and serving food products.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Front of House Employee

Chic-Fil-A
Terrell, TX
10.2022 - 05.2023
  • Resolved any customer complaints or issues promptly with professionalism.
  • Processed payments using cash registers or POS systems accurately and efficiently.
  • Greeted customers and provided friendly customer service.
  • Communicated effectively with fellow staff members regarding customer complaints or feedback.
  • Communicated effectively with co-workers to ensure smooth workflow.

Education

High School Diploma -

Crandall High School
Crandall, TX
05-2023

Skills

  • Order Management
  • Guest Engagement
  • Customer service understanding
  • Hospitality services
  • Critical Thinking
  • Dependable and Responsible
  • Flexible and Adaptable
  • Conflict Resolution

Certification

CPR/AED Certified as of November 17, 2025

Timeline

Server

My Loves Diner
03.2025 - Current

Server

IHOP
05.2023 - 08.2024

Front of House Employee

Chic-Fil-A
10.2022 - 05.2023

High School Diploma -

Crandall High School