Alison Galka
Midlothian,Illinois
Summary
Personable and organized with talent for effective team coordination and problem-solving. Possesses solid grasp of operational procedures and excels in managing daily tasks and customer interactions. Ready to drive efficiency and support organizational goals through proactive leadership and strategic planning.
Offering strong interpersonal skills and keen ability to learn and adapt quickly within dynamic work environment. Brings focus on operational efficiency and customer satisfaction, with hands-on experience in managing schedules and resources. Ready to use and develop organizational and leadership skills in any role
Overview
4
4
years of professional experience
Work History
Assistant Manager
Clothes Mentor
03.2025 - 12.2025
- Supervised daily store operations, ensuring optimal customer service and sales performance.
- Trained and mentored new staff on company policies and retail best practices.
- Analyzed inventory levels to optimize stock replenishment and minimize shrinkage.
- Developed promotional displays that enhanced product visibility and increased customer engagement.
- Collaborated with management to implement strategic merchandising initiatives that drove sales growth.
- Managed scheduling to ensure adequate staffing during peak hours for improved efficiency.
- Conducted regular audits of store processes to maintain compliance with company standards.
- Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Shift Lead
Simply Slices
04.2022 - 12.2024
- Assisted in training new team members on operational procedures and safety protocols.
- Monitored inventory levels and reported discrepancies to ensure stock availability.
- Collaborated with team to maintain cleanliness and organization of work areas.
- Supported daily operations by efficiently handling customer inquiries and service requests.
- Implemented best practices for equipment usage to enhance productivity during shifts.
- Contributed to team goals by maintaining high standards of quality and service delivery.
- Adapted quickly to changing priorities and worked effectively under pressure during peak hours.
- Engaged in continuous learning to improve skills related to role responsibilities and teamwork.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
High School Diploma -
Bremen High School
Midlothian, IL05-2025
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Staff supervision
- Retail operations
- Employee scheduling
- Policy enforcement
Timeline
Assistant Manager
Clothes Mentor
03.2025 - 12.2025
Shift Lead
Simply Slices
04.2022 - 12.2024
High School Diploma -
Bremen High School