Alison Gallucci, NREMT
Long Valley,NJ
Summary
Nationally Certified Emergency Medical Technician with a track record of enhancing customer satisfaction at Taphouse Grille through exceptional service and guest engagement. Adept at multitasking and relationship building, demonstrated by efficiently managing multiple tables and fostering repeat business. Skilled in using POS systems and handling transactions, showcasing a strong work ethic and adaptability.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Viva Los Tacos
08.2022 - Current
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
Taphouse Grille
04.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Managed to-go orders, processed transactions and handled cash and credit card payments with accuracy.
- Provide personal dining experiences by offering recommendations based on dietary restrictions and customer preferences.
- Managed high volume incoming calls, scheduled reservations and large group parties with efficiency.
Server and Cashier
Coldstone Creamery
02.2020 - 04.2021
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with floor team and managers to meet wide range of customer needs.
Education
Bachelor of Science - Natural Sciences
University of Pittsburgh
Pittsburgh, PA04.2026
High School Diploma -
West Morris Central High School
Chester, NJ06.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Reliable and Responsible
- Team Player
- Adaptable and Flexible
- Relationship Building
- Cleanliness standards
Certification
- EMT - Emergency Medical Technician
Timeline
Server
Viva Los Tacos
08.2022 - Current
Server
Taphouse Grille
04.2021 - Current
Server and Cashier
Coldstone Creamery
02.2020 - 04.2021
Bachelor of Science - Natural Sciences
University of Pittsburgh
High School Diploma -
West Morris Central High School
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