Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alison Genovay

Lambertville

Summary

Results-driven individual with strong organizational skills. Proven ability to thrive in fast-paced environments, enhancing productivity and team performance. Dedicated to achieving goals through strategic planning and effective collaboration. Continuously seeks to improve operational efficiency through innovative solutions.

Overview

10
10
years of professional experience

Work History

Manager

Sky Roast Coffee
New Hope
09.2021 - 10.2024
  • Promoted to manager within six months of becoming barista.
  • Managed employee schedules and placed orders for supplies.
  • Oversaw opening and closing procedures to ensure smooth operations.
  • Coordinated with roaster for timely restocking of inventory.
  • Managing high customer volume during peak periods.
  • Trained new employees on customer service protocols and coffee preparation.

Supervisor

McCaffrey's Market
New Hope
04.2020 - 09.2021
  • Promoted from cashier to supervisor, demonstrating strong leadership capabilities.
  • Managed store opening and closing operations to ensure smooth transitions.
  • Oversaw cash office operations, ensuring accuracy and security.
  • Handled scheduling to optimize staff coverage and efficiency.
  • Conducted personal shopping services, enhancing customer satisfaction.
  • Served as customer service representative, addressing inquiries and resolving issues.
  • Generated daily reports to monitor financial performance and operational metrics.

Legal Secretary

Waterfall Revenue Group
Hamilton Township
01.2015 - 01.2016
  • Managed client accounts, ensuring timely updates and accurate documentation for collections.
  • Processed paperwork efficiently to advance accounts through collection stages.
  • Developed discipline by mastering routine tasks in a fast-paced legal environment.

Education

Teacher Training Course -

University of Hartford
West Hartford, CT
09-2016

High School Diploma -

Council Rock
Newtown, PA
08-2015

Skills

  • Inventory management
  • Employee training
  • Customer service
  • Conflict resolution
  • Team building
  • Time management
  • Clear communication

Timeline

Manager

Sky Roast Coffee
09.2021 - 10.2024

Supervisor

McCaffrey's Market
04.2020 - 09.2021

Legal Secretary

Waterfall Revenue Group
01.2015 - 01.2016

Teacher Training Course -

University of Hartford

High School Diploma -

Council Rock
Alison Genovay