Alison Ladd-Foster

Mesa,AZ

Summary

Dynamic Pharmacy Technician with proven problem-solving skills at Walgreens Boots Alliance, enhancing workflow and ensuring medication accuracy. Demonstrated confidentiality in compliance with HIPAA while effectively addressing customer inquiries. Adept at team collaboration and optimizing processes, contributing to a safer and more efficient pharmacy environment.

Overview

years of professional experience

Work History

Pharmacy Technician

Walgreens Boots Alliance

12.2023 - Current

Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.

Park Ranger

Arizona Center For Nature Conservation

10.2021 - 10.2023

Increased park safety by conducting regular patrols and addressing potential hazards in a timely manner.
Supported emergency response efforts during natural disasters or medical incidents, ensuring visitor wellbeing.
Enforced park rules consistently to protect natural resources while creating a safe environment for all visitors.
Enforced laws and regulations within parks for campgrounds, trails, nature preserves and roadways.

Collections Agent

PayPal Credit

10.2018 - 10.2021

Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
Processed payments and applied to customer balances.
Maintained high volume of calls and met demands of busy and productive group.
Negotiated to collect balance in full.

Education

High School Diploma - General

Hamilton High School

Chandler, AZ

Bachelor Of Science - Industrial And Organizational Psychology

Southern New Hampshire University

Hooksett, NH

Bachelor Of Science - Psychology

Arizona State University

Tempe, AZ

Skills

Problem-solving skills
Team collaboration
Confidentiality and HIPAA

Workflow optimization
Answering customer questions
Insurance billing

Timeline