Alison Lisner
Jacksonville,FL
Summary
Versatile Assistant General Manager with many years of experience overseeing daily Restaurant & Business operations. A planner and analytical problem solver with skills in managing teams to meet company objectives. Personable and collaborative demeanor demonstrated through learned communication and able to apply team feedback to resolve challenges. Excellent team leader with an open-minded approach. The Hospitality Industry teaches many skills to each individual.
Overview
14
14
years of professional experience
Work History
Assistant General Manager
Southern Table Hospitality
Jacksonville, Florida
10.2018 - Current
- Resolved problems promptly to elevate customer approval.
- Handled cash accurately and prepared deposits.
- Motivated, trained and disciplined employees to maximize performance.
- Managed a team schedule for over sixty employees with eye for coverage needs and individual strengths.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Cultivated performance-based culture based on individual accountability, goal attainment and team achievement.
- Oversaw computer database and physical filing systems.
Banquet & Front of House Manager
The Golf Club At South Hampton
St Augustine, FL
07.2013 - 10.2018
- Arranged linens and table settings according to seating plan and event theme.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained flexible work schedule to meet event needs.
- Hired, trained and scheduled staff to maintain adequate coverage for successful operations.
- Managed budget implementations, employee reviews, training, and schedules.
Front of House Manager
Buca Di Beppo
Jacksonville, Florida
10.2012 - 07.2014
- Performed cash handling activities and secured nightly bank deposits.
- Maintained apositive team environment by encouraging teamwork and respect in accordance with thecompany mission.
- Helped hosts and hostesses execute timely and efficient processes to ensure guest experience.
- Hadduties of opening and closing the Restaurant
Front of House Manager
Hurricane Grill & Wings
Jacksonville , Florida
09.2009 - 12.2012
- Managed day-to-day FOH operations, standards and meet customer expectations.
- Performed cash handling activities and secured nightly bank deposits.
- Addressed guest concerns and did our best to resolve the issues
- Adhered to safe work practices, food safety regulations and the guidelines for the company
- Scheduled all FOH staff members
Education
Associate of Arts - Business Administration And Management
Florida State College At Jacksonville
Jacksonville, FL06.2025
Skills
- Team Leadership
- Sales Tracking
- Hiring and Onboarding
- P&L Administration
- Operating Excel, Word, Publisher and Quickbooks
- Finance and Accounting Oversight
- Corrective Actions
- POS Terminal Operations
- Labor and Food Cost Control
- Problem Anticipation and Resolution
- Administrative Management
- Management Training
Timeline
Assistant General Manager
Southern Table Hospitality
10.2018 - Current
Banquet & Front of House Manager
The Golf Club At South Hampton
07.2013 - 10.2018
Front of House Manager
Buca Di Beppo
10.2012 - 07.2014
Front of House Manager
Hurricane Grill & Wings
09.2009 - 12.2012
Associate of Arts - Business Administration And Management
Florida State College At Jacksonville
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