Erick Gutierrez
Jacksonville,FL
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Lazy Days South. Proven ability to enhance guest experiences through effective multitasking and suggestive selling. Committed to maintaining cleanliness standards and fostering guest engagement, ensuring a welcoming atmosphere for all patrons.
Overview
2
2
years of professional experience
Work History
Server
Lazy Days South
05.2025 - 08.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Busser
Ziggie and Mad Dog's
01.2024 - 12.2024
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Contributed to increased customer satisfaction by promptly addressing any concerns or requests.
Server/Table Busser
High Tide
11.2023 - 01.2024
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma -
Coral Shores High School
Tavernier, FL03.2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Cleanliness standards
Languages
Spanish
Native or Bilingual
Timeline
Server
Lazy Days South
05.2025 - 08.2025
Busser
Ziggie and Mad Dog's
01.2024 - 12.2024
Server/Table Busser
High Tide
11.2023 - 01.2024
High School Diploma -
Coral Shores High School
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