Alison R. Wingo
Dixon,USA
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Assistant Nurse Manager
Kaiser Permanente
Vallejo, CA
09.2023 - Current
- Determines the appropriate staff mix for department and develops processes to screen, interview, hire, train, and maintain the competency of all department staff. Ensures on going staff development. Manages and resolves human resource, employee and department safety, and risk management issues.
- Develops, implements, and monitors departmental policy and procedures which support the organizations goals and business objectives and ensures they are met.
- Develops and monitors budgets for the appropriate use of human and material resources. Monitors financial performance and identifies and implements strategies to reduce costs and improve quality of care/service. Monitor staffing and resource allocation to meet fluctuating patient needs while identifying cost-saving opportunities.
- Ensure compliance with Nurse Practice Act, Joint Commission standards, and state/federal regulations.
- Oversees and develops standards of care and standards of practice, directs fiscal management, and quality improvement activities.
- Oversee union employees and conduct employee evaluations, monitor compliance reports and ensure employees meet standards
Relief and Higher Class (RHC)
Kaiser Permanente
Vallejo, CA
09.2020 - 09.2023
- Led daily unit operations and supported staff in providing exceptional patient care:
- Managed human resources, safety programs, and risk management for units with 20-60+ staff.
- Developed and implemented strategies to improve staff development and engagement.
- Demonstrated strong communication and leadership skills, fostering teamwork and conflict resolution.
Registered Nurse
Kaiser Permanente
Vallejo, CA
04.2020 - 09.2023
- Provided patient-centered care in the medical-surgical unit, ensuring smooth operations and high patient satisfaction:
- Collaborated with multidisciplinary teams to prepare patients for surgical procedures and assist in bedside procedures.
- Delegated tasks appropriately to the healthcare team and coordinated care efficiently.
- Knowledge of Nurse Practice Act, Joint Commission, and regulatory requirements.
- Served as a preceptor for nursing students, new graduate RNs, and new hires, supporting their clinical development.
Licensed Vocational Nurse
Kaiser Permanente
Vacaville, CA
09.2014 - 04.2020
- Played a leadership role in providing care and facilitating patient and staff education:
- Precepted new LVNs and provided ongoing training to staff, including medical assistants and physicians.
- Administered immunizations, medications, and wound care, and assisted in emergent patient transfers.
- Project management and management of daily operations for mass Flu clinic for 5 years including transition to drive thru clinic as well as Covid19 vaccine clinic.
Console Manager
Kaiser Permanente
Vallejo, CA
01.1999 - 04.2005
- Managed the orchestration of frontline staff in the call center, ensuring high-quality customer service:
- Coordinated between telephone service representatives, RNs, managers, and team members to meet patient needs effectively.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Education
Master of Science - Nursing, Clinical Nurse Leader, Public Health Nurse Certification
TOURO UNIVERSITY CALIFORNIA
Vallejo, CA01.2021
Associate of Science Degree - Nursing
Contra Costa College ADN Program
San Pablo, CA05.2020
Vocational Nursing Program - Certificate
CSI Career College
Vacaville, CA01.2008
Skills
- Clinical leadership
- Conflict resolution expertise
- Analytical problem-solving
- Knowledge of federal, state, and local healthcare regulations
- Quality improvement
- Medication management
- Budget administration
- Performance evaluation
- Unit operations
- Budget planning
- Quality assurance
Certification
- REGISTERED NURSE [CA LICENSE #95225951]
- LICENSED VOCATIONAL NURSE [CA LICENSE #233200]
- CPR Basic Life Support (BLS)
- ACLS/PALS
Affiliations
- Member, Unit-Based Council (UBC)
- Member, Voice of Nursing (VON)
- Member, Caring Council
- Taught ongoing education programs (Skills Day, Inpatient Sepsis Protocol, Enhanced Hourly Rounding)
Timeline
Assistant Nurse Manager
Kaiser Permanente
09.2023 - Current
Relief and Higher Class (RHC)
Kaiser Permanente
09.2020 - 09.2023
Registered Nurse
Kaiser Permanente
04.2020 - 09.2023
Licensed Vocational Nurse
Kaiser Permanente
09.2014 - 04.2020
Console Manager
Kaiser Permanente
01.1999 - 04.2005
Associate of Science Degree - Nursing
Contra Costa College ADN Program
Vocational Nursing Program - Certificate
CSI Career College
Master of Science - Nursing, Clinical Nurse Leader, Public Health Nurse Certification
TOURO UNIVERSITY CALIFORNIA