Alison Taylor
Cincinnati,Ohio
Summary
Compassionate Clinical Field Operations Manager known for high productivity and efficient task completion. Skilled in patient care coordination, staff development, and healthcare administration. Excel in communication, leadership, and problem-solving to improve patient outcomes and team performance.
Overview
15
15
years of professional experience
Work History
Clinical Fields Operations Manager
Carelon Health
Cincinnati, Ohio
03.2023 - Current
- Monitored and improved efficiency of processes, team performance, and customer service.
- Oversees daily operations of the department, including scheduling, staffing, and workflow management.
- Measured and reviewed performance via KPIs and metrics.
- Assess clinical needs of patients, develop individualized plans of care, monitor progress toward achievement of treatment goals, and modify plans as needed.
- Provided leadership, insight, and mentoring to employees to supply knowledge of palliative care best practices.
Field Advanced Practice Provider
Carelon Health
Cincinnati, OH
12.2016 - 03.2023
- Evaluated and managed patients' health care needs, including physical examinations, diagnosis and treatment of acute and chronic illnesses.
- Provided patient education on disease prevention, health promotion and management of acute and chronic conditions.
- Prescribed medications in accordance with state regulations.
- Collaborated with physicians, nurses and other healthcare professionals to ensure quality care for patients.
- Participated in interdisciplinary team meetings to discuss complex cases or develop plans of care.
- Assisted in training new staff members on clinical procedures and protocols.
- Served as an advocate for patients' rights within the healthcare system.
- Attended continuing education courses to stay up-to-date on current trends in nursing practice.
Field Advanced Practice Provider
Crossroads Hospice and Palliative Care
Cincinnati, OH
06.2014 - 12.2016
- Evaluated and managed patients' health care needs, including physical examinations, diagnosis and treatment of acute and chronic illnesses.
- Prescribed medications in accordance with state regulations.
- Collaborated with physicians, nurses and other healthcare professionals to ensure quality care for patients.
- Participated in interdisciplinary team meetings to discuss complex cases or develop plans of care.
- Provided telephone triage services for urgent medical issues.
- Participated in quality improvement initiatives within the organization.
- Modified treatment and care plans, as necessary.
- Built trust and rapport with patients by listening to concerns, advocating for wellness and educating on acute and chronic health issues.
Oncology Nurse
The Christ Hospital
Cincinnati, OH
06.2009 - 06.2013
- Educated patients on their diagnosis and treatment plans, providing emotional support when needed.
- Provided direct patient care to cancer patients in an outpatient setting.
- Assisted physicians in performing medical procedures such as biopsies, chemotherapy administration, and radiation treatments.
- Monitored vital signs of cancer patients during treatments, adjusting medications accordingly.
- Collaborated with multidisciplinary teams to create individualized plans of care for each patient.
- Performed nursing assessments and developed interventions based on the assessment findings.
- Administered prescribed medications including chemotherapy agents and monitored side effects.
- Provided education regarding disease processes, medication management, symptom control and nutrition therapy to patients and families.
Education
Master of Science - Nursing
The University of Cincinnati
Cincinnati, OH06-2014
Bachelor of Science - Nursing
University of Cincinnati
Cincinnati, Ohio06-2009
Bachelor of Science - Nursing
The Ohio State University
Columbus, OhioSkills
- Performance Monitoring
- Clinical Supervision
- Performance Improvement
- Direct Patient Care
- Policy optimization
- Operational Efficiency
- Staff Coaching and Mentoring
Timeline
Clinical Fields Operations Manager
Carelon Health
03.2023 - Current
Field Advanced Practice Provider
Carelon Health
12.2016 - 03.2023
Field Advanced Practice Provider
Crossroads Hospice and Palliative Care
06.2014 - 12.2016
Oncology Nurse
The Christ Hospital
06.2009 - 06.2013
Master of Science - Nursing
The University of Cincinnati
Bachelor of Science - Nursing
University of Cincinnati
Bachelor of Science - Nursing
The Ohio State University
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