Hi, I’m
Alison Yendell
Sever
Forest Knolls,CA
Summary
Motivated Waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
8
years of professional experience
Work History
Kara Bauer The Crystal Corner
Sales Clerk
11.2020 - 02.2022
Job overview
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Kept front check out area clean and organized for efficient service.
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
Brian Porter Porters- Dining At The Depot
Waitress
04.2006 - 08.2008
Job overview
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed and reset tables to keep dining room and work areas clean.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Stayed up-to-date on menu changes to help customers make food choices.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Jerry Evens The Jacksonville Inn
Waitress
01.2002 - 09.2006
Job overview
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed and reset tables to keep dining room and work areas clean.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Education
Penair High SchoolTruro, Cornwall, England UK
GED
07.1981
University Overview
- Study Abroad: [Location], [Subject]
- Extracurricular Activities: [Activity]
- Research Project: [Project Name], [Project Results Statement]
- Relevant Coursework: [Subject] & [Subject]
Skills
- Food Running
- Table Monitoring and Turnover
- Food and Beverage Pairings
- Wine Pairings
- Special Dietary Requirements
- Dining Customer Service
- Menu Memorization
- Team Collaboration
- Upselling Techniques
- Hospitality Service Expertise
- Tableside Service
- Wine Knowledge
Timeline
Sales Clerk
Kara Bauer The Crystal Corner
11.2020 - 02.2022
Waitress
Brian Porter Porters- Dining At The Depot
04.2006 - 08.2008
Waitress
Jerry Evens The Jacksonville Inn
01.2002 - 09.2006
Penair High School
GED
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