Alissa Ally
South Ozone Park,NY
Summary
Proven track record in enhancing office efficiency and boosting sales revenue at Total by Verizon through strategic leadership and customer service excellence. Adept in administrative support and team collaboration, with a strong ability to multitask and stay organized. Demonstrated significant improvements in client satisfaction and team performance, showcasing a unique blend of hard and soft skills.
Overview
4
4
years of professional experience
Work History
Sales Manager
Total by Verizon
03.2021 - 02.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Real Estate Assistant
Royal Homes
04.2024 - 07.2024
- Maintained efficient office operations by handling errands and administrative functions.
- Improved office organization through the implementation of efficient filing systems, database management, and document preparation.
Legal Assistant
Jagan Law Firm
07.2024 - Current
- Ensured utmost confidentiality for sensitive client information per legal guidelines.
- Managed office scheduling and recorded important deadlines.
- Addressed inquiries promptly to improve client satisfaction.
Education
GED -
John Adams High School
Ozone Park, NY02.2021
High School Diploma -
Zeeburg Secondary School
Guyana07.2018
Skills
- Customer Service
- Teamwork and Collaboration
- Administrative Support
- Multitasking and Organization
- Fast learner
- Scheduling/Planning
- File organization
- Microsoft office
- Calendar management
- Client communication
- Client support
- Office management
Timeline
Legal Assistant
Jagan Law Firm
07.2024 - Current
Real Estate Assistant
Royal Homes
04.2024 - 07.2024
Sales Manager
Total by Verizon
03.2021 - 02.2024
GED -
John Adams High School
High School Diploma -
Zeeburg Secondary School
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