Alissa Assavedo
Slidell,LA
Summary
Reliable and upbeat front end associate, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
1
1
year of professional experience
Work History
Front End Associate
Walmart
Waveland, MS
02.2022 - 02.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Answered questions about store policies and addressed customer concerns.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Developed strong rapport with customers and created positive impression of business.
- Used in-store system to locate inventory and place special orders for customers.
- Prioritized helping customers over completing other routine tasks in store.
- Monitored customers for signs of security concerns and escalated issues to management.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Education
Associate - Medical Billing And Coding
Incomplete
High School Diploma -
05.2022
Skills
- Merchandising and Display Assembly
- Retail Transactions
- Product Restocking
- Team Contribution
- Time Management
- Customer Service
- Customer Assistance
- Friendly and Helpful
- Energy and Physical Stamina
- Decision-Making
- Excellent Written and Verbal Communication
- Sales Floor Organization
- Team Cooperation
- Team Leadership
- Dispute Mediation
- Safety and Cleanliness Standards
- Creative Thinking
- Exceeding Customer Expectations
- Relationship Building
- Register Opening and Closing
- Adaptable and Flexible
- Attention to Detail
- Engaging With Diverse Customers
- Building Customer Loyalty
- Honest and Dependable
- Reliable and Responsible
- Positive Customer Engagement
- Goal-Driven
- Strong Communication and Interpersonal Skills
Timeline
Front End Associate - Walmart
02.2022 - 02.2023
Ultimate Medical Academy - Clearwater - Associate, Medical Billing And Coding
Chalmette High School - High School Diploma ,