Summary
Overview
Work History
Education
Skills
Websites
Cooking
Timeline
Generic

Alissa Crump

Southfield,MI

Summary

Dynamic and tech-savvy professional with a proven track record at Massage Luxe, adept in enhancing customer experiences and streamlining operations. Excelled in organization and customer complaint resolution, significantly improving client satisfaction. Skilled in leveraging computer proficiency and multitasking abilities to exceed productivity goals.


Enthusiastic and personable individual. Background in a variety of restaurant setting. Upbeat hard worker with a talent for making guest feel welcome. Quick learner of work responsibilities, team player & ready for a challenge.


Love making people happy through my food

Overview

6
6
years of professional experience

Work History

Receptionist

Massage Luxe
03.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.

Cook

Scrumptious Eats
01.2021 - Current
  • This is My Cooking business that im building and growing
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Planned menus for different events, seasons and customer requests.

Picker Packer

Amazon
09.2023 - 01.2024
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Pulled orders quickly to maintain demanding productivity goals.

Server/Restaurant Hostess

Steve and Rockys
04.2018 - 06.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

High School Diploma -

Southfield High School
Southfield, MI
06.2018

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Scheduling
  • Customer/Client relations
  • Multi-Line Telephone Systems
  • Basic Math
  • Records Maintenance
  • Customer Complaint Resolution
  • Computer Proficiency
  • Payment Processing
  • Tech-Savvy

Cooking

Ive been cooking since I was a little girl helping my mom out, Ive started selling dinners and catering. Cooking is my passion, I love to cook for other people and one day i will be a CHEF!

Timeline

Picker Packer

Amazon
09.2023 - 01.2024

Receptionist

Massage Luxe
03.2022 - Current

Cook

Scrumptious Eats
01.2021 - Current

Server/Restaurant Hostess

Steve and Rockys
04.2018 - 06.2021

High School Diploma -

Southfield High School

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Alissa Crump