Alissa Emerson
Ravenna,OH
Summary
Trustworthy and dedicated Associate with experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
2
2
years of professional experience
Work History
In-home Pet Care
Self
02.2022 - Current
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Delivered continuous focus and attention to animals, promoting high level of care and oversight.
- Supervised animals during group play sessions
- Handled animals safely and remained calm in different situations.
- Conducted basic grooming services with baths, brushing and nail clipping.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Associate
Panera Bread
09.2021 - 12.2022
- Worked varied hours to meet seasonal and business needs.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Managed customer relations through communication and helpful interactions.
- Trained and mentored junior staff on customer service strategies and techniques.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
High School Diploma -
Ohio Virtual Academy
Maumee, OH05.2024
Skills
- Customer Service and Assistance
- Client Relationships
- Professional Communication
- Computer Proficiency
- Problem-Solving Ability
- Managing Multiple Tasks
- Money Handling Abilities
Timeline
In-home Pet Care
Self
02.2022 - Current
Associate
Panera Bread
09.2021 - 12.2022
High School Diploma -
Ohio Virtual Academy