Alissa Heyer
Bonney Lake,WA
Summary
Strategic Lead Dental Assistant with over four years of experience in staff training and team leadership. Expertise in fluoride application and CEREC crown scanning, enhancing patient care and office efficiency. Proven ability to optimize staff scheduling and onboarding processes, fostering a positive office culture and ensuring compliance with safety protocols.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Dental Assistant
Ossman Harding Dental
Bonney Lake, WA
04.2024 - Current
- Lead and supervise new practice back-office set-up
- On boarded and trained 4 dental assistant hires
- Lead a team of 5 dental assistants
- Back-office supply ordering
- Lead staff meetings
- Implemented kanban system
- Lead safety meetings and reviewed protocols
- Helped new team members adjust to office culture
- Monitored the schedule to help maintain smooth patient flow
Lead Dental Assistant
South Center Children's Dentistry
Tukwila, Washington
07.2019 - 04.2024
- Lead staff meetings
- Assisted dentists during procedures, ensuring patient comfort and efficient workflow.
- Managed patient records with dental software, improving accuracy and organization.
- Performed administrative tasks such as scheduling appointments and managing patient records.
- Maintained inventory of dental supplies, ensuring readiness for daily operations.
- Trained 6 new hires, enhancing team capability and service quality.
Education
Some College (No Degree) - All Dental Hygiene Prerequisites Completed
Pierce College
Puyallup, WASkills
- General dentistry assisting
- Operatory set-up/tear down
- Proper sterilization protocol
- OSHA and WISHA compliance
- MSDS management
- X-rays
- Clinical chart notes
- Assisting with perio charting
- Coronal polishing
- Sealant placements
- Fluoride application
- SDF application
- Rubber dam placement
- Clear aligner therapyAttachment placement/removal
- Fabricating temps
- Cord packing
- CEREC crown scanning
- CEREC crown/bridge fab
- Clear aligner therapy
- Attachment placement/removal
- Implant placement assistance
- Moderate sedation monitoring
- Full arch digital impressions
- Full arch alginate impressions
- Bleach tray fabrication
- Essix retainer fabrication
- Temp crown fabrication
- Assisting with Botox and filler
- Assisting with EMface & Exion
- Dentrix Ascend, Dentrix, and Eaglesoft dental software
- Dentrix Ascend, Dentrix, and
Eaglesoft dental software
Certification
- Dental Assistant Registration
- HIPAA Regulatory Compliance Course
- OSHA Regulatory Compliance Course
- CPR/BLS Certification
- HIV/AIDS Regulatory Compliance Course
Timeline
Lead Dental Assistant
Ossman Harding Dental
04.2024 - Current
Lead Dental Assistant
South Center Children's Dentistry
07.2019 - 04.2024
Some College (No Degree) - All Dental Hygiene Prerequisites Completed
Pierce College