Alissa Hodel
Rochester,IL
Summary
Detail-oriented administrative professional with strong skills in client relationship management and communication coordination. Proven ability to handle confidential documents and maintain organized systems, ensuring efficient office operations.
Overview
19
19
years of professional experience
Work History
Administrative Assistant
GreenView Landscaping
Springfield, Illinois
04.2022 - Current
- Handled incoming calls and responded to inquiries promptly.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Maintained office supplies and ensured inventory was stocked regularly.
- Processed invoices and tracked payments for services rendered.
- Coordinated communication between clients and landscaping crews.
- Handled confidential documents in an organized fashion according to established protocol.
Secretary Coordinator
Memorial Medical Center
Springfield, IL
06.2007 - 04.2022
- Managed office communications and ensured timely information flow among staff.
- Handled incoming calls and directed inquiries to appropriate departments promptly.
- Handled incoming phone calls to provide information and support. and responded to inquiries.
- Managed telephone calls to assist with inquiries and transfer to appropriate personnel. to give information to callers, take messages or transfer calls to appropriate individuals.
- Prepared reports and presentations using office software to support team initiatives.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Performed data entry into computer systems; ensured accuracy of all entered information.
Education
High School Diploma -
Central High School
Clifton, IL05-1987
Skills
- Invoice processing
- Data management
- Office software utilization
- Confidential document handling
- Client relationship management
- Communication management
Timeline
Administrative Assistant
GreenView Landscaping
04.2022 - Current
Secretary Coordinator
Memorial Medical Center
06.2007 - 04.2022
High School Diploma -
Central High School