Alissa Ketchum
San Diego,CA
Summary
People-oriented Shift Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets.
Overview
3
3
years of professional experience
Work History
Shift Lead
Taco Bell
Santee , California
08.2023 - Current
- Audited company's legal documents to verify compliant policies and procedures.
- Taught staff upselling techniques to meet revenue targets.
- Reviewed daily sales reports and monitored financial performance metrics.
- Set specific goals for projects to measure progress and evaluate end results.
- Conducted regular team meetings to communicate targets, updates, and gather feedback.
- Assisted in the training of new employees.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Service Champion
Sonics Drive In
Santee, Ca
06.2022 - 10.2023
- Prepared and served food and beverages according to company standards.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Maintained a clean and organized work area to ensure a pleasant customer environment.
- Performed daily opening and closing duties including setting up registers with necessary supplies and balancing the cash drawer at end of shift.
Education
Canyon Hills High School
06-2023
Skills
- Production leadership
- Productivity monitoring
- Conflict management
- Shift leadership
- Inventory management
- Staff motivation
- Workplace safety
- Rules enforcement
- Coaching and mentoring
Timeline
Shift Lead
Taco Bell
08.2023 - Current
Service Champion
Sonics Drive In
06.2022 - 10.2023
Canyon Hills High School