Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alissa Lee

Registered Nurse
Newport,KY

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

13
13
years of professional experience

Work History

Back Office Coordinator/ Lead RMA

TriHealth
Cincinnati, OH
12.2009 - 03.2022

Prepping patients for exams, collecting vitals, updating detailed medical history in EMR and assisting provider with all exams and procedures for busy OB/GYN practice

Administering injections/ drawing blood and collection of specimens

Placing patient on NST machine, monitoring and reading NST

Suture and staple removal/ wound care

Registering new patients/ scheduling appointments and setting up referral appointments

Calling patients with results and educating

Triaging incoming calls and making clinical decisions per protocol

Completing FMLA and Short Term Disability paperwork

Calling in prescriptions and refills

Ordering medical supplies for office and acknowledging budget

Training new employees and students

Interviewing potential new hires

Checking off employees on yearly skill and education protocols

Generating new safety protocols/ logs and risk management sheets

Employee and doctor schedules

Weekly and Monthly reports on missing Surgery consents and positive test results

Prior Authorizations with insurance companies

Sterilizing instruments

Assisting Practice Manager with all computer upgrades on Sunday's to make sure all computers were functioning properly prior to start of work week

Registered Medical Assistant

Tristate Urgent Care
Cold Springs, KY
12.2008 - 12.2009

Front and back office duties

collecting insurance /payments

prepping and assisting provider with Exams, collecting vitals, specimens, blood draws, giving injections, wound care, ear irrigation

Performing EKG's

Education

Registered Medical Asssitant - Medical Assisting

Southwestern College
Florence, KY
12.2008

Skills

  • Treatment Room Preparation
  • Clinical and Operational Judgement
  • OSHA Regulations
  • Multi-Line Telephone System Operation
  • Phlebotomy
  • Charting Expertise
  • Continuous Quality Improvement (CQI)
  • Efficiency Improvement
  • Proper Waste Disposal
  • HIPAA Compliance
  • Standards Compliance
  • Medical Supply Monitoring
  • Proper Sterilization Techniques
  • EMR Systems
  • Inventory and Supply Management
  • Explaining Procedures to Patients
  • Centrifuge Operation
  • High knowledge OB/GYN

Timeline

Back Office Coordinator/ Lead RMA

TriHealth
12.2009 - 03.2022

Registered Medical Assistant

Tristate Urgent Care
12.2008 - 12.2009

Registered Medical Asssitant - Medical Assisting

Southwestern College
Alissa LeeRegistered Nurse