Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alissa McNeal

Weaver,AL

Summary

Dynamic and customer-focused professional with extensive experience at Walmart and Ollies Bargain Outlet. Proven ability to enhance sales through exceptional customer service and attention to detail. Skilled in online order processing and adept at creating engaging merchandise displays, fostering strong customer relationships that drive repeat business.

Overview

3
3
years of professional experience

Work History

Personal Shopper

Walmart
03.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Worked productively with customers to meet order requirements and service expectations.

Sales Associate

Ollies Bargain Outlet
02.2022 - 03.2024
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.

Education

Associate Of General Studies - Psychology

Gadsden State Community College
Gadsden, AL
12.2023

Skills

  • Customer service
  • Attention to detail
  • Planning and organization
  • Decision-making
  • Online order processing

Timeline

Personal Shopper

Walmart
03.2024 - Current

Sales Associate

Ollies Bargain Outlet
02.2022 - 03.2024

Associate Of General Studies - Psychology

Gadsden State Community College

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