Alissa Regner
New Berlin,WI
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Medical Assistant
Ascension Medical Group
Franklin
08.2012 - Current
- Direct patients to exam rooms, field questions, prepare for physician examinations and give physicians report.
- Sanitize, restock, organize exam rooms and medical equipment.
- Prepare patient visit notes for the physicians by abstracting pertinent information from their health history into their appointment encounter.
- Obtain patient medical history, medication information, symptoms, allergies, questionnaires and concerns.
- Perform medical records management, including filing, organizing,faxing medical records requests to outside facilities and scanning documents.
- Perform electrophysiology procedures such as EKG's, Applying Holter and Event monitors as well as manual vitals ( heart rate, blood pressure, orthostatics).
- Check in, Schedule patients for future appointments , Call patients with appointment reminders
- Triage patient phone calls and messages
Health Unit Coordinator
Ascension St. Francis Hospital
Milwaukee, WI
10.2010 - 07.2012
- Assisted with processing patient admissions, transfers and discharges.
- Answered Unit telephone calls and transfer to appropriate staff.
- Assembled and maintained patient medical records and other documents related to patient care.
- Responded to patient call lights to expedite appropriate follow-through.
- Entered physician orders into EHR
PCA
Ascension St. Francis Hospital
Milwaukee, WI
10.2010 - 07.2012
- Enforced and recorded patient safety by following individual care plans.
- Obtained and record patient vital signs
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Assisted with feeding and monitored intake ( output as needed) to help patients achieve nutritional objectives.
- Maximized patient satisfaction by helping individuals carry out ADL's such as bathing, dressing ,walking,PT/OT orders.
- HUC/PCA positions were a concurrent combined role where each position would rotate according to our schedules.
CNA
Franciscan Woods (Wheaton/Ascension)
Brookfield, WI
04.2008 - 10.2010
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
BLS Certification -
BlS
08.2023
Nursing Assistant Certification
Quality Healthcare Options INC
Wauwatosa, WI04.2008
High School -
Whitnall High School
Greenfield, WI06.2004
Skills
- Customer Service
- Critical Thinking
- Charting Expertise
- Electronic Medical Record
- Human Anatomy and Physiology
- Active Listening
- Medical Procedures Understanding
- EMR Systems
- Prepare Treatment Rooms
- Stocking Supplies
- Operating EKG Equipment
- Medical Terminology
- Medications Familiarity
- Multi-Line Telephone System Operation
- Direct Patient Care
- Writing
- Coordination
- Social Perceptiveness
Certification
- CNA - Certified Nurse Assistant (current)
- BLS (current )
- ABROE (current)
Timeline
Medical Assistant
Ascension Medical Group
08.2012 - Current
Health Unit Coordinator
Ascension St. Francis Hospital
10.2010 - 07.2012
PCA
Ascension St. Francis Hospital
10.2010 - 07.2012
CNA
Franciscan Woods (Wheaton/Ascension)
04.2008 - 10.2010
High School -
Whitnall High School
Nursing Assistant Certification
Quality Healthcare Options INC
BLS Certification -
BlS