Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alissa Washington

Summary

Motivated and detail-oriented professional with extensive customer service, cash handling, and retail experience. Seeking to leverage my skills in providing exceptional customer experiences, managing transactions, and fostering client relationships.

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Overview

2025
2025
years of professional experience

Work History

Sales Associate

Skims
- Current
  • Deliver excellent customer service to diverse clientele in a high-demand retail environment
  • Accurately process transactions, including cash and card payments, ensuring error-free handling of customer funds
  • Assist customers in selecting products and addressing concerns to enhance satisfaction and loyalty
  • Consistently exceed sales targets and contribute to team goals through strong interpersonal skills

Sales Specialist/Cashier

Victoria’s Secret Flagship Store
01.2022 - 01.2024
  • Provided personalized shopping experiences to customers, addressing needs while promoting brand loyalty
  • Processed high-volume transactions efficiently, maintaining a high degree of accuracy and professionalism
  • Trained new team members in customer service best practices and point-of-sale systems
  • Recognized as a top performer in achieving sales and customer satisfaction goals

Cashier

McDonald's
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.

Education

Associates - Psychology

LaGuardia Community College
Long Island City, NY

Skills

  • Excellent communication skills
  • Sales strategies
  • Client retention strategies
  • POS system operation
  • Cash register operation
  • Relationship selling
  • Guest relations
  • Sales goals attainment
  • Client service
  • Teamwork and collaboration

Timeline

Sales Specialist/Cashier

Victoria’s Secret Flagship Store
01.2022 - 01.2024

Sales Associate

Skims
- Current

Cashier

McDonald's

Associates - Psychology

LaGuardia Community College
Alissa Washington