Alissha Wolff
Brownsville,PA
Summary
Proven leader at Shogun Hibachi Steakhouse, adept in time management and complex problem-solving. Enhanced customer satisfaction and team performance through effective dispute resolution and cross-training. Demonstrated strong work ethic and communication skills, excelling in high-pressure environments and multitasking to maintain high service standards.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager
Shogun Hibachi Steakhouse
2016.03 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
LPN -
Fayette County Career And Technical Institute
09.2024
Skills
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Strong Work Ethic
Certification
IV Therapy
Timeline
Manager
Shogun Hibachi Steakhouse
2016.03 - Current
LPN -
Fayette County Career And Technical Institute
IV Therapy
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