Alisson Gonzalez
Reno,NV
Summary
Highly skilled server experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Bar Of America
Truckee, CA
08.2022 - Current
- Greeted customers, answered questions and recommended specials to increase profits.
- Provided exceptional service to high volume of daily customers.
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Served food and beverages to patrons and confirmed complete orders.
- Completed day-to-day duties accurately and efficiently.
- Assisted in training new staff on menu items and service protocols.
Server
Two chicks
Reno, Nevada
08.2024 - 05.2025
- Greeted guests and provided menus.
- Served food and beverages to patrons and confirmed complete orders.
- Provided excellent customer service to ensure satisfaction.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Barista/Prep/Cook Helper
Coffe Bar
Truckee, California
12.2022 - 02.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Memorized official and off-menu coffee and tea preparations.
- Utilized coffee maker, espresso machine and French press to prepare coffee.
- Prepared and served hot or cold beverages.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Followed health and safety standards when handling food items.
Education
High School Diploma -
Incline High School
Incline Village, NV06.2015
Skills
- Food Delivery
- Table Setting
- Table Bussing
- Food Running
- Safe Food Handling
- Guest Engagement
- Relationship Management
- Cash Handling
- Guest Seating
- Customer service
- Menu knowledge
- Beverage preparation
Certification
• ABC California Responsible Beverages Service 313186348 09/30/28
• Sexual Harassment and Abusive Conduct Prevention 09/30/28
• California Food Handlers Course 09/30/28
• Sexual Harassment and Abusive Conduct Prevention 09/30/28
• California Food Handlers Course 09/30/28
Languages
English and Spanish
Timeline
Server
Two chicks
08.2024 - 05.2025
Barista/Prep/Cook Helper
Coffe Bar
12.2022 - 02.2023
Server
Bar Of America
08.2022 - Current
High School Diploma -
Incline High School