ALIU SALIU O.
Houston
Summary
Results-driven Licensed All-Lines Adjuster with extensive experience handling CAT, auto, property, bodily injury, and water loss claims. Proven expertise in water mitigation review, IICRC-aligned standards, moisture mapping, dry-out review, damage assessment, coverage analysis, and settlement negotiation in high-volume environments. Strong track record of regulatory compliance, vendor coordination, and customer satisfaction.
Enthusiastic professional motivated to resolve claims quickly to reduce loss ratios. Skilled researcher proficient in total claim investigation and processing.
Professional with several years of experience conducting claim investigations to determine value and appropriate action. Focus on customer service and providing prompt and accurate claim responses.
Overview
12
12
years of professional experience
1
1
Certification
Work History
CAT Adjuster Analyst
Allstate Insurance
Houston
06.2025 - Current
- Processed high-volume catastrophe, auto, property, and water loss claims with a focus on accuracy and efficiency.
- Conduct inspections, assess damages, interpret coverage, and negotiate settlements.
- Ensure claims handling aligns with IICRC standards, carrier guidelines, and policy provisions.
- Review mitigation invoices, dry-out documentation, and moisture mapping reports for scope accuracy.
- Utilize Xactimate, Symbility, CCC One, Audatex, Settle Assist, NextGen, XactAnalysis, and Claim Process Tool.
- Partnered with contractors, vendors, and policyholders to facilitate fair and timely claim resolutions.
- Assisted remote adjusters by validating documentation and confirming coverage determinations.
- Maintain compliance with state, federal, and carrier-specific regulations.
Field Claims Adjuster
Southeast Catastrophe Consulting
Dallas
11.2024 - 06.2025
- Conducted on-site inspections, interviews, and detailed loss documentation.
- Conducted on-site inspections and interviews, documenting losses to support claim resolution.
- Verified mitigation scope, drying timelines, and best-practice compliance.
- Reviewed coverage and processed supplements, approving payments to ensure compliance with authority limits.
- Maintained accurate claim files, ensuring adherence to strict carrier deadlines for timely resolution.
Building Supply, Remodeling, Logistics & Claims Coordinator
M&A Logistics
Houston
06.2018 - 01.2024
- Coordinated logistics operations and remodeling projects, ensuring accurate claims documentation.
- Reviewed contractor estimates and documentation for water damage repairs, facilitating timely approvals.
- Acted as liaison between clients, carriers, contractors, and vendors.
- Resolved disputes, reduced delays, and improved workflow efficiency.
- Supported claims processing, contributing to enhanced customer satisfaction through effective communication.
Logistics Coordinator
GIG Logistics
Houston
04.2016 - 06.2018
- Coordinated shipment preparation, inspection, packaging, and export documentation to ensure timely delivery.
- Maintained workflow logs and ensured compliance with shipping standards to uphold operational integrity.
- Achieved timely delivery of cargo while prioritizing safety and accuracy.
Logistics Coordinator
Mainland Valve & Fittings
Houston
08.2014 - 03.2016
- Coordinated warehousing, transportation, and order fulfillment to optimize logistics operations.
- Supported inventory control, ensuring timely deliveries and maintaining accuracy.
- Coordinated shipments to ensure timely delivery across various regions.
- Communicated with vendors to resolve logistics issues and streamline processes.
- Managed inventory levels and tracked stock for accurate order fulfillment.
Education
Associate of Applied Science - Logistics & Supply Chain Management
Houston Community College
Diploma - Medical Assisting
Fortis College
Bachelor of Arts - History & International Studies
Lagos State University
Diploma - International Affairs & Strategic Studies
Lagos State University
Skills
- Water Mitigation Review
- IICRC Standards Alignment
- Moisture Mapping & Dry-Out Review
- CAT & Daily Claims Handling
- Policy Interpretation & Coverage Analysis
- Settlement Negotiation & Supplement Review
- High-Volume Case Management
- Vendor & Contractor Coordination
- Customer Service & Dispute Resolution
- Xactimate
- Symbility
- Audatex
- CCC One
- Settle Assist
- NextGen
- XactAnalysis
- Claim Process Tool
- AS400
- VCA
- PTS
- ImageRight
- SAP S/4HANA
- Linux
- AutoCAD
- Mathcad
- Microsoft Office (Excel, Word, PowerPoint, Outlook, OneNote)
Certification
TX, Resident, WV, FL, WY, SC, DE, NH, KY, LA, CT, RI, OK, NC, VT, GA
References
Available upon request.
Technical Skills
Xactimate, Symbility, Audatex, CCC One, Settle Assist, NextGen, XactAnalysis, Claim Process Tool, AS400, VCA, PTS, ImageRight, SAP S/4HANA, Linux, AutoCAD, Mathcad, Microsoft Office (Excel, Word, PowerPoint, Outlook, OneNote)
Timeline
CAT Adjuster Analyst
Allstate Insurance
06.2025 - Current
Field Claims Adjuster
Southeast Catastrophe Consulting
11.2024 - 06.2025
Building Supply, Remodeling, Logistics & Claims Coordinator
M&A Logistics
06.2018 - 01.2024
Logistics Coordinator
GIG Logistics
04.2016 - 06.2018
Logistics Coordinator
Mainland Valve & Fittings
08.2014 - 03.2016
Associate of Applied Science - Logistics & Supply Chain Management
Houston Community College
Diploma - Medical Assisting
Fortis College
Bachelor of Arts - History & International Studies
Lagos State University
Diploma - International Affairs & Strategic Studies
Lagos State University