Daniel May
Allcat Claims Service
La Porte,United States
2
Languages
1
Certification
5
years of professional experience
Experienced Cat Team Adjuster specializing in claims handling and customer service. Strength in improving claim efficiency and file quality while increasing carrier satisfaction. Proficient in residential and commercial claims, managing hail, wind, and water incidents nationwide. Expert in Xactimate and Symbility, achieving same-day claims turnaround and maintaining high member satisfaction through effective communication.
Work History
Field Supervisor/Cat Team Adjuster
2 Years 3 Months- Investigate residential and commercial property claims involving Wind, Hail, Fire and Water damage.
- Managed high-volume claim inventory, ensuring compliance with industry standards.
- Collaborate with independent adjusters (IAs) to provide training, improve file quality, and ensure compliance with carrier guidelines.
- Prepared same-day reports with precise documentation and inspection findings.
- Review claim files for accuracy, completeness, estimating quality, and compliance with carrier requirements.
Outside Service Manager
2 Years 4 Months- Supervised outside service team to ensure exceptional customer experience.
- Coordinated daily operations, managing tee time schedules and staff assignments efficiently.
- Solved customer complaints promptly, maintaining high levels of satisfaction among members.
- Implemented inventory management practices for equipment and supplies, reducing waste and improving availability.
Education
BBA - Logistics And Supply Chain Management
GPA: 3.5
Skills
Claims Handling
Wind/Hail claims
Interior water damage
Fire and Earthquake
Claims investigation
Residential and commercial claims
File quality
File review
Customer Service
Certification
- Texas All Lines Adjuster License
- Twia certified
- New York adjusters license
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Field Supervisor/Cat Team Adjuster
Allcat Claims Service
05.2024 - CurrentRead More
Outside Service Manager
Grand Pines Golf Course
11.2021 - 03.2024Read More
Sam Houston State University
BBA from Logistics And Supply Chain Management
Read More