Summary
Overview
Work History
Education
Skills
Timeline
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Alivia Antoine

Margate,FL

Summary

Driven and adaptable professional with a strong background in healthcare and customer service. Demonstrated expertise in HIPAA compliance and exceptional people skills, leading to enhanced patient confidentiality and satisfaction.

Overview

1
1
year of professional experience

Work History

Front Desk Receptionist

The Haven Luxe Spa
05.2024 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Scheduled, coordinated and confirmed appointments.
  • Answered multi-line phone system.
  • Collect fees and payments.

Pharmacy Technician

Publix Pharmacy
12.2023 - 05.2024
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling and packaging.
  • Preformed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.

Physical Therapy Aide/Medical Receptionist

Park Physical Therapy
05.2023 - 11.2023
  • Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed
  • Contributed to positive patient outcomes by closely monitoring progress and providing updates to therapists.
  • Optimized scheduling efficiency through coordination with therapist, minimizing appointment conflicts.

Education

Bachelor of Science -

University Of Hartford
West Hartford, CT
05.2023

Skills

  • People Skills
  • Reliable and trustworthy
  • Organization
  • Communication Skills
  • Flexibility
  • HIPAA Compliance

Timeline

Front Desk Receptionist

The Haven Luxe Spa
05.2024 - Current

Pharmacy Technician

Publix Pharmacy
12.2023 - 05.2024

Physical Therapy Aide/Medical Receptionist

Park Physical Therapy
05.2023 - 11.2023

Bachelor of Science -

University Of Hartford

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Alivia Antoine