Strategic Business employee known for high productivity and efficient task completion. Specialize in team leadership, operational strategy, and market analysis. Excel in negotiation, communication, and problem-solving to achieve business goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Homegrown Restaurant
West Des Moines
08.2024 - Current
Greeted and seated guests promptly upon arrival.
Managed reservation system to optimize table assignments.
Maintained cleanliness and organization of the host stand area.
Assisted in handling guest inquiries and complaints effectively.
Monitored dining area to ensure guest satisfaction throughout meals.
Greeted customers and escorted them to their tables.
Managed reservations, waitlists, and special requests for large parties.
Answered telephone to provide dining information and take reservations.
Server
Pour Choices Bar & Grill
Grimes
02.2025 - 07.2025
Assisted with food and beverage orders to support kitchen staff.
Maintained cleanliness of tables and dining areas for guest comfort.
Processed payments accurately using point-of-sale systems.
Prepared and served drinks according to established recipes and standards.
Took orders from customers accurately and in a timely manner.
Handled money transactions accurately while following company procedures for handling cash payments.
Operated POS terminals to input orders, split bills, and calculate totals.
Greeted customers, answered questions, and recommended specials to increase profits.
Server
Totally Rolled Ice Cream
West Des Moines
02.2024 - 07.2024
Provided excellent customer service to enhance guest dining experiences.
Provided excellent customer service to ensure satisfaction.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Took orders from customers accurately and in a timely manner.
Handled money transactions accurately while following company procedures for handling cash payments.
Marketer Training
Iowa National Guard
Johnston
02.2024 - 05.2024
Managed social media platforms to promote products and engage with users.
Collaborated with cross-functional teams to create effective marketing campaigns.
Analyzed campaign performance data to refine marketing approaches and techniques.
Coordinated promotional events and initiatives to drive customer participation.
Optimized website content for search engine optimization purposes.
Marketer Training
Kemin
Des Moines
02.2024 - 05.2024
Developed marketing strategies to enhance brand visibility and customer engagement.
Collaborated with sales teams to align marketing strategies with sales objectives.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Barista
Caribou Coffee
Waukee
06.2023 - 01.2024
Prepared and served high-quality coffee beverages to customers.
Maintained cleanliness and organization of the coffee station and seating areas.
Operated espresso machines and grinders to create various coffee drinks.
Assisted customers with menu selections and provided recommendations.
Handled cash transactions efficiently at the point of sale system.
Greeted customers and took orders for coffee drinks, food items, and other beverages.