Summary
Overview
Work History
Education
Skills
Timeline
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Alivia Blankenship

Livingston ,TN

Summary

Dynamic Pharmacy Technician with proven problem-solving skills and a commitment to accuracy, honed at Sam's Club. Recognized for optimizing workflow and enhancing customer satisfaction through effective communication. Detail-oriented in processing prescriptions while fostering team collaboration to ensure exceptional service quality. Adept at navigating complex pharmacy operations and patient interactions.

Overview

9
9
years of professional experience

Work History

Pharmacy Technician

Sam's Club
07.2023 - Current
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Entered and processed patients' prescriptions into internal system.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

Pharmacy Technician

Pegasus
03.2022 - 07.2023
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.

Pharmacy Technician

Walmart
08.2020 - 03.2022
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.

Lead Teacher

Bright Beginnings Daycare
02.2016 - 08.2020
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.

Education

Certified Pharmacy Technician - Pharmacy

Tennessee College of Applied Technology
Livingston, TN
08.2021

Skills

  • Problem-solving skills
  • Team collaboration
  • Workflow optimization
  • Answering customer questions
  • Detail oriented

Timeline

Pharmacy Technician

Sam's Club
07.2023 - Current

Pharmacy Technician

Pegasus
03.2022 - 07.2023

Pharmacy Technician

Walmart
08.2020 - 03.2022

Lead Teacher

Bright Beginnings Daycare
02.2016 - 08.2020

Certified Pharmacy Technician - Pharmacy

Tennessee College of Applied Technology

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Alivia Blankenship