Alivia Cross
Stockbridge,GA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Sales Associate
Ross Dress for Less
04.2024 - Current
- Engaged in friendly conversation with customer to better uncover individual needs.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
Server
Eggs Up Grill
09.2023 - 04.2024
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Barista
Press N Grind
08.2022 - 09.2023
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Controlled line and crowd with quick, efficient service.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Style Consultant
Target
06.2022 - 03.2023
- Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
- Maintained inventory by assisting co-workers with stocking shelves, pricing items and placing products on display.
- Built lasting relationships through personal interaction and savings incentives to preserve clientele.
- Brainstormed and implemented new floor designs, merchandise displays and sales advertisements.
- Maximized brand sales by leveraging opportunities for upselling additional clothing items, shoes, and accessories.
Sales Associate
Old Navy
10.2020 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
High School Diploma -
Martha Ellen Stilwell School For The Performing Arts
Jonesboro, GA05.2021
Skills
- Business Development
- Sales Development
- Product Sales
- Client Account Management
- Payment Processing
- Upselling
- Teamwork and Collaboration
- Policy and Procedure Adherence
- Multi-tasking strength
Timeline
Sales Associate
Ross Dress for Less
04.2024 - Current
Server
Eggs Up Grill
09.2023 - 04.2024
Barista
Press N Grind
08.2022 - 09.2023
Style Consultant
Target
06.2022 - 03.2023
Sales Associate
Old Navy
10.2020 - 04.2022
High School Diploma -
Martha Ellen Stilwell School For The Performing Arts