Alivia Lea
DeMossville,KY
Summary
Organized and dependable candidate with 3+ years of customer service. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Brad Faulkner
214 Ridgeway Ave, Falmouth, Ky 41040
01.2024 - Current
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Delivery Driver
Brad Faulkner
214 Ridgeway Ave, Falmouth, Ky 41040
09.2023 - 01.2024
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed directions and used GPS technology to make deliveries.
Crew Member
Brad Faulkner
214 Ridgeway Ave, Falmouth, Ky 41040
05.2021 - 09.2023
- Worked front counter, Oven and other areas.
- Took orders, prepared meals at a timely manner, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders at once.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Pendleton County High School
Falmouth, KY05.2023
Skills
- Money Handling
- Customer Relations
- Team motivation
- Customer Service
- Multitasking Abilities
- Active Listening
Timeline
Assistant Manager
Brad Faulkner
01.2024 - Current
Delivery Driver
Brad Faulkner
09.2023 - 01.2024
Crew Member
Brad Faulkner
05.2021 - 09.2023
High School Diploma -
Pendleton County High School